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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

Zapp
Location
n/a,
n/a, n/a,
United Kingdom
Website
https://www.justzapp.com/
Phone
n/a
Artw industry
Retail
Employee
Revenue

Zapp Technographics

Zapp Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Zapp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Zapp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zapp has purchased the following applications: GoDaddy Webmail for Collaboration in 2019, ConvergeHub CRM for CRM in 2023, Sentry for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zapp is running and its propensity to invest more and deepen its relationship with GoDaddy , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zapp revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zapp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Zapp Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2019 2019
Collaboration Collaboration 2023 2023
Collaboration Collaboration 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ConvergeHub Legacy ConvergeHub CRM CRM CRM n/a 2023 2023
In 2023, Zapp implemented ConvergeHub CRM to centralize customer records and support sales, service, and operations workflows. ConvergeHub CRM serves as the company's CRM platform, consolidating contact management, opportunity tracking, and account hierarchies for Zapp's 300-employee retail operation in the United Kingdom. The implementation focused on standard CRM modules, including contact and account management, opportunity and pipeline tracking, activity logging, workflow automation, and reporting dashboards. Implementation narratives and the company profile support inference that operations-focused modules were configured to coordinate order and service workflows and to route tasks between sales and operations teams. Contractbook was deployed to centralize Zapp's contracts and to provide a 360-degree view of contract data for operations in the United Kingdom, improving search, permissions and automated reminders for renewals. Contractbook’s contract centralization operated alongside ConvergeHub CRM to provide contract visibility for operations and cross-department collaboration, without a stated third-party integration in the source. Governance changes emphasized permissioned access to contract records and automated renewal reminders, strengthening operational processes for contract lookup and lifecycle awareness. The Contractbook deployment materially reduced time spent locating contracts and improved cross-department collaboration, and ConvergeHub CRM addressed customer and opportunity lifecycle management for sales, service, and operations.
Customer Support CRM 2023 2023
Tag Management CRM 2024 2024
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Functional Software Legacy Sentry Application Performance Management ITSM n/a 2023 2023
IT Service Management ITSM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Apps Development PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2023 2023
Domain Name System (DNS) IaaS 2019 2019
Network Management and Monitoring IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2025 2025
IT Decision Makers and Key Stakeholders at Zapp
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zapp Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Zapp Technographics

Zapp is a Retail organization based in United Kingdom, with around 300 employees and annual revenues of $40.0 million.

Zapp operates a diverse technology stack with applications such as GoDaddy Webmail, ConvergeHub CRM and Sentry, covering areas like Collaboration, CRM and Application Performance Management.

Zapp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GoDaddy, ConvergeHub and Functional Software.

Zapp recently adopted applications including 1Password Password Manager in 2025, Google Tag Manager in 2024 and Google Workspace (Formerly Google G-Suite) in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Zapp’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Zapp’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Zapp technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.