Paris, 75017,
France
Zenchef France Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Zenchef France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Zenchef France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zenchef France has purchased the following applications: Zenchef Pay for Payment Processing in 2021, Zenchef Booking System for Reservation and Booking Management in 2017, Prismic for Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zenchef France is running and its propensity to invest more and deepen its relationship with Zenchef , Prismic , Vimeo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zenchef France revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zenchef France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zenchef | Legacy | Zenchef Pay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Zenchef France deployed Zenchef Pay to streamline reservations and accelerate table payments, embedding a Payment Processing capability into its front of house and payments finance workflows. Zenchef Pay was positioned to connect reservation handling with on-table payment flows, reflecting an operational focus on reducing friction at checkout and making payments part of the guest service sequence.
The implementation emphasized payment processing features drawn from the vendor case study, including QR code payments and faster checkout workflows, and configured the application to support in-service payment capture at the table. Zenchef Pay Payment Processing was used to orchestrate payment acceptance and checkout sequencing alongside reservation confirmation and guest flow management.
Operational coverage centered on restaurant front of house teams and payments and finance functions across France, aligning host and server workflows with finance reconciliation processes. Integration points were implemented where reservation data and payment events needed alignment, so payments initiated via QR code or server terminal tied back to reservation records and daily finance workflows.
Governance focused on changing check and payment handling procedures to free staff time for guest service, with process adjustments between front of house staff and finance teams. Outcomes described in the source include a reduction in no shows and more staff time available for guest service, reflecting a shift in operational workflow driven by Zenchef Pay.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zenchef | Legacy | Zenchef Booking System | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Zenchef France implemented the Zenchef Booking System. The Zenchef Booking System is deployed as an embedded booking widget on their website, classified in the Reservation and Booking Management category, to capture consumer-facing online reservations and present real time availability to guests.
The implementation centers on standard reservation management capabilities such as an availability calendar, guest profile capture, reservation queueing, and confirmation messaging, with configuration focused on online channel handling and front of house workflows. Operationally the deployment routes web bookings into a centralized reservations workflow used by the companys reservations and service teams, and access controls are configured to support role based staff access to bookings and schedules. Governance emphasizes consolidated booking handling and workflow orchestration to align online reservation traffic with in venue table allocation and service planning.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Prismic | Legacy | Prismic | Content Management | Content Management | n/a | 2023 | 2023 |
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Video Editing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2024 | 2024 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Review Management | eCommerce |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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