AI Buyer Insights:

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

ZENCONNECT
Location
14 rue Soleillet, BL30,
Paris, 75020,
France
Website
https://www.zenconnect.fr/
Phone
33 9 75 18 51 55
Artw industry
Professional Services
Employee
Revenue

ZENCONNECT Technographics

ZENCONNECT Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ZENCONNECT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 ZENCONNECT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ZENCONNECT has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ZENCONNECT is running and its propensity to invest more and deepen its relationship with Tawk.to , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ZENCONNECT revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ZENCONNECT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ZENCONNECT Tech Stack and Enterprise Applications

ZENCONNECT AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, ZENCONNECT deployed Tawk.to as an on-site chat solution on its corporate website. The implementation uses Tawk.to as a cloud hosted Chatbots and Conversational AI application, embedded via a JavaScript widget and administered through the vendor dashboard. The deployment focuses on live visitor messaging and automated conversational workflows to handle initial customer inquiries. Configuration centered on standard chat capabilities including live chat routing, canned responses, proactive messaging and visitor monitoring, aligned to support and sales inquiries on the website. Operational ownership is centralized with the company digital operations team, which configures the Tawk.to dashboard, manages agent availability, and controls widget placement across site pages. Integration points are limited to the web front end, with no named backend system integrations specified.
ZENCONNECT Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, ZENCONNECT implemented Cisco Webex Meetings on its website. Cisco Webex Meetings is deployed as the company’s Audio Video and Web Conferencing platform to support client-facing consultations, internal collaboration, and remote delivery of professional services. The implementation centralizes core conferencing capabilities including scheduled and ad hoc video and audio meetings, screen sharing, recording, and host moderation, configured to align with a small professional services operating model. Webex meeting access is embedded on the public website to streamline client join flows and branded meeting invitations, while administrative controls are exercised through the Cisco Webex Meetings administration console to govern host privileges, meeting policies, and user provisioning across the consulting and delivery teams.
Collaboration Collaboration 2013 2013
Collaboration Collaboration 2019 2019
ZENCONNECT Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exclaimer Legacy Exclaimer Cloud Signatures for Office 365 Digital Signing Content Management n/a 2018 2018
In 2018, ZENCONNECT implemented Exclaimer Cloud Signatures for Office 365. ZENCONNECT deployed Exclaimer Cloud Signatures for Office 365 as a Digital Signing solution to centralize corporate email signature management for its France-based professional services firm of 30 employees, and the implementation is surfaced on their website. The deployment focuses on template-driven signature standardization for both internal and client-facing communications. Configuration centers on a cloud-hosted signature management console where administrators create, version, and assign signature templates. The implementation aligns with Office 365 mail routing and directory synchronization to inject signatures at send time and to map user attributes to signature fields, enabling role and department-based signature policies. Operational coverage spans company-wide email for sales, consulting, and administrative functions, and governance relies on centralized policy control to enforce branding and contact data consistency.
Digital Signing Content Management 2021 2021
Enterprise Content Management Content Management 2020 2020
ZENCONNECT CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2016 2017
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
ZENCONNECT ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
Remote Monitoring and Management ITSM 2020 2020
ZENCONNECT PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2020 2020
ZENCONNECT IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2015 2015

IT Decision Makers and Key Stakeholders at ZENCONNECT

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ZENCONNECT Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ZENCONNECT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ZENCONNECT digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ZENCONNECT Technographics
ZENCONNECT is a Professional Services organization based in France, with around 30 employees and annual revenues of $4.0 million.
ZENCONNECT operates a diverse technology stack with applications such as Tawk.to, Cisco Webex Meetings and Exclaimer Cloud Signatures for Office 365, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
ZENCONNECT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Cisco Systems and Exclaimer.
ZENCONNECT recently adopted applications including Tawk.to in 2021, DocuSign eSignature in 2021 and Cisco Webex Meetings in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ZENCONNECT’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ZENCONNECT’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ZENCONNECT technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.