San Francisco, 94103, CA,
United States
Zendesk Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Zendesk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Zendesk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zendesk has purchased the following applications: IgniteTech Infer for Account Based Marketing in 2016, ComplyAdvantage Mesh for AML, Fraud and Compliance in 2022, RadiusOne AR Suite for AR Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zendesk is running and its propensity to invest more and deepen its relationship with IgniteTech , LeanData , Metadata or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zendesk revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zendesk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech Infer | Account Based Marketing | CRM | n/a | 2016 | 2016 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2018 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2018 |
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Marketing Automation, Sales Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2015 |
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Sales Engagement | CRM |
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2019 | 2019 |
TRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| ComplyAdvantage | Legacy | ComplyAdvantage Mesh | AML, Fraud and Compliance | TRM | n/a | 2022 | 2022 |
ERP Financial Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| HighRadius | Legacy | RadiusOne AR Suite | AR Automation | ERP Financial Management | n/a | 2019 | 2019 |
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Financial Consolidation and Close | ERP Financial Management |
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2014 | 2014 |
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Financial Consolidation and Close | ERP Financial Management |
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2014 | 2015 |
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Subscription and Recurring Billing | ERP Financial Management |
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2015 | 2015 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Candidate Relationship Management | HCM |
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2015 | 2015 |
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Digital Coaching | HCM |
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2021 | 2021 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Collaboration | Collaboration |
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2017 | 2017 |
IaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Digital Signing | Content Management |
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2023 | 2023 |
SPM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2016 | 2016 |
PaaS
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
AI Development
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
Procurement
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
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Procurement | Procurement |
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2021 | 2022 |
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Subscribe |
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Operations, Strategic Technology/ Cloud | CXO | IT | Subscribe |
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| Subscribe |
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Data Scientist, Enterprise Data and Analytics | CXO | IT | Subscribe |
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| Subscribe |
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CEO & Founder | CXO | Finance | Subscribe |
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| Subscribe |
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SVP and CFO | VP | Finance | Subscribe |
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CTO | CXO | Finance | Subscribe |
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Chief Product Officer & Founder | CXO | Finance | Subscribe |
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VP, Business Development | VP | Sales | Subscribe |
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SVP WW Sales & Customer Success | VP | Sales | Subscribe |
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Corporate Accounting Manager | Manager | Finance | Subscribe |
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Manager, Accounting Operations | Manager | Finance | Subscribe |
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Director of Accounting | Director | Finance | Subscribe |
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Chief Accounting Officer | CXO | Finance | Subscribe |
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Chief Marketing Officer | CXO | Marketing | Subscribe |
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VP Marketing, SMB | VP | Marketing | Subscribe |
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SVP Product Marketing | VP | Marketing | Subscribe |
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Digital Marketing Manager, Paid Search | Manager | Marketing | Subscribe |
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Vice President, Growth Marketing | VP | Marketing | Subscribe |
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Vice President, Integrated Marketing & Global Campaigns | VP | Marketing | Subscribe |
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Senior Integrated Campaigns Marketing Manager - SMB | Manager | Marketing | Subscribe |
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Chief People & Diversity Officer | CXO | HR | Subscribe |
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VP, Global Talent Acquisition | VP | HR | Subscribe |
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Vice President, People & Places Operations | VP | HR | Subscribe |
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Director, Communications | Director | Marketing | Subscribe |
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| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||