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Zendesk
Location
989 Market Street,
San Francisco, 94103, CA,
United States
Website
https://www.zendesk.com/
Phone
1 415-418-7506
Artw industry
Professional Services
Employee
Revenue

Zendesk Technographics

Zendesk Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Zendesk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Zendesk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zendesk has purchased the following applications: IgniteTech Infer for Account Based Marketing in 2016, Amazon SageMaker AI Infrastructure for AI infrastructure in 2023, ComplyAdvantage Mesh for AML, Fraud and Compliance in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zendesk is running and its propensity to invest more and deepen its relationship with IgniteTech , LeanData , Metadata or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zendesk revenues, which have grown to $2.33 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zendesk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Zendesk Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
IgniteTech Legacy IgniteTech Infer Account Based Marketing CRM n/a 2016 2016
Account Based Marketing CRM 2019 2019
Account Based Marketing CRM 2019 2019
Account Based Marketing CRM 2018 2019
Customer Support CRM 2021 2021
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2017 2018
Marketing Automation, Sales Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2014 2015
Sales Engagement CRM 2019 2019
AI Development
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Amazon Web Services (AWS) Legacy Amazon SageMaker AI Infrastructure AI infrastructure AI Development n/a 2023 2023
ML and Data Science Platforms AI Development 2016 2017
TRM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
ComplyAdvantage Legacy ComplyAdvantage Mesh AML, Fraud and Compliance TRM n/a 2022 2022
Analytics and BI
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Analytics and BI Analytics and BI 2018 2018
ERP Financial Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
AR Automation ERP Financial Management 2019 2019
ERP Financial ERP Financial Management 2012 2012
Expense Management ERP Financial Management 2014 2014
Subscription and Recurring Billing ERP Financial Management 2015 2015
HCM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Candidate Relationship Management HCM 2015 2015
Compensation Management HCM 2024 2024
Digital Coaching HCM 2021 2021
Workforce Analytics HCM 2018 2018
AI-Powered Application
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Chatbots and Conversational AI AI-Powered Application 2020 2020
Collaboration
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Collaboration Collaboration 2017 2017
IaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Network Data Intelligence IaaS 2021 2021
Network Management and Monitoring IaaS 2018 2018
Content Management
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Digital Signing Content Management 2023 2023
EPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
EPM EPM 2022 2022
Financial Consolidation and Close EPM 2014 2014
Financial Consolidation and Close EPM 2014 2015
SPM
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Incentive Compensation Management SPM 2016 2016
PaaS
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
iPaaS (Integration Platform as a Service) PaaS 2018 2018
Procurement
Vendor
Old Product
New Product
Category
Market
VAR/SI
When
Live
Procurement Procurement 2021 2022
IT Decision Makers and Key Stakeholders at Zendesk
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Zendesk Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Zendesk Technographics

Zendesk is a Professional Services organization based in United States, with around 5000 employees and annual revenues of $2.33 billion.

Zendesk operates a diverse technology stack with applications such as IgniteTech Infer, Amazon SageMaker AI Infrastructure and ComplyAdvantage Mesh, covering areas like Account Based Marketing, AI infrastructure and AML, Fraud and Compliance.

Zendesk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IgniteTech, Amazon Web Services (AWS) and ComplyAdvantage.

Zendesk recently adopted applications including Morgan Stanley at Work in 2024, Amazon SageMaker AI Infrastructure in 2023 and DocuSign eSignature in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Zendesk’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Zendesk’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Zendesk technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.