Zenyum is a Retail organization based in Singapore, with around 350 employees and annual revenues of $20.0 million.

What enterprise applications does Zenyum use?

Zenyum operates a diverse technology stack with applications such as Oracle NetSuite ERP, Discover Platform and Freshdesk Messaging (Formerly Freshchat), covering areas like ERP Financial, Digital Banking and Chatbots and Conversational AI.

What digital transformation initiatives has Zenyum undertaken?

Zenyum has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Discover Financial Services and Freshworks.

What are the most recent software purchases made by Zenyum?

Zenyum recently adopted applications including Appstle in 2026, Discover Platform in 2026 and MoEngage Enagage in 2025, highlighting its ongoing modernization strategy.

Which IT decision makers lead technology initiatives at Zenyum?

APPS RUN THE WORLD maintains an up-to-date database of Zenyum’s key decision makers and IT executives, available to Premium subscribers.

How does APPS RUN THE WORLD track Zenyum’s IT investments?

Our research team continuously updates Zenyum’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

How can I access the full list of applications used by Zenyum?

Subscribe to APPS RUN THE WORLD to access the complete Zenyum technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Zenyum Technographics, Software Purchases, AI and Digital Transformation Initiatives

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

Zenyum Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Zenyum and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Zenyum employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zenyum has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2021, Discover Platform for Digital Banking in 2026, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zenyum is running and its propensity to invest more and deepen its relationship with Oracle , Checkout.com , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zenyum revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zenyum intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Oracle	Xero Accounting	Oracle NetSuite ERP	ERP Financial	ERP	n/a	2021	2021	In 2021, Zenyum implemented Oracle NetSuite ERP. The implementation focused on ERP Financial capabilities for the Singapore-based retail company, which operates with approximately 350 employees and reported revenue of 20,000,000. Zenyum configured Oracle NetSuite ERP to centralize core financial modules including General Ledger, Accounts Payable, Fixed Assets, cash management and month-end close workflows. Configuration work emphasized recurring journal processing such as prepayments, accruals, payroll journal entries and fixed asset depreciation, along with weekly cash flow reporting and bank reconciliation procedures executed on Oracle NetSuite ERP. The project included a migration from Xero Accounting to Oracle NetSuite ERP, with finance staff participating in data conversion and process alignment. Operational coverage explicitly spans Singapore and Malaysia entities, with finance responsibilities including vendor invoice processing, payments, intercompany cost allocations for market recharges, monitoring of cash balances and fund transfers across those entities. Governance and process restructuring centered on standardizing month-end close and accounts payable review cycles, instituting cost allocation rules to support market recharge flows, and assigning ongoing operational ownership to finance staff who provide support and guidance to markets on Oracle NetSuite ERP. Zenyum Oracle NetSuite ERP thus established ERP Financial control across accounts payable, fixed assets, cash management and financial close functions.
			Payment Processing	ERP		2021	2021
			Payment Processing	ERP		2021	2021
			Payment Processing	ERP		2018	2018
			Payment Processing	ERP		2024	2024
			Payment Processing	ERP		2024	2024
			Payment Processing	ERP		2024	2024
			Subscription and Recurring Billing	ERP		2026	2026

Vendor

Previous System

Application

Market

VAR/SI

When

Live

Insight

Oracle

Xero Accounting

Oracle NetSuite ERP

ERP Financial

ERP

n/a

2021

In 2021, Zenyum implemented Oracle NetSuite ERP. The implementation focused on ERP Financial capabilities for the Singapore-based retail company, which operates with approximately 350 employees and reported revenue of 20,000,000. Zenyum configured Oracle NetSuite ERP to centralize core financial modules including General Ledger, Accounts Payable, Fixed Assets, cash management and month-end close workflows. Configuration work emphasized recurring journal processing such as prepayments, accruals, payroll journal entries and fixed asset depreciation, along with weekly cash flow reporting and bank reconciliation procedures executed on Oracle NetSuite ERP. The project included a migration from Xero Accounting to Oracle NetSuite ERP, with finance staff participating in data conversion and process alignment. Operational coverage explicitly spans Singapore and Malaysia entities, with finance responsibilities including vendor invoice processing, payments, intercompany cost allocations for market recharges, monitoring of cash balances and fund transfers across those entities. Governance and process restructuring centered on standardizing month-end close and accounts payable review cycles, instituting cost allocation rules to support market recharge flows, and assigning ongoing operational ownership to finance staff who provide support and guidance to markets on Oracle NetSuite ERP. Zenyum Oracle NetSuite ERP thus established ERP Financial control across accounts payable, fixed assets, cash management and financial close functions.

Payment Processing

ERP

2021