Orlando, 32801, FL,
United States
ZeroChaos Technographics
ZeroChaos Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ZeroChaos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 ZeroChaos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ZeroChaos has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2016, DocuSign eSignature for Digital Signing in 2021, Salesforce Pardot for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ZeroChaos is running and its propensity to invest more and deepen its relationship with MicroStrategy , Microsoft , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ZeroChaos revenues, which have grown to $61.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ZeroChaos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ZeroChaos Tech Stack and Enterprise Applications
ZeroChaos Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
In 2016, ZeroChaos implemented MicroStrategy ONE Analytics as its enterprise business intelligence platform. The deployment was positioned within the Analytics and BI category to deliver enterprise-wide reporting for both internal stakeholders and clients, with accountability reporting to the Senior Vice President of Product Development.
MicroStrategy ONE Analytics was configured on MicroStrategy V10.3 and provisioned to support dashboards, standard grid reporting, and mobility reporting delivery. The scope included full production support level 1 through level 3, ongoing enhancements and new BI offering development, product training, and rollout management under a single BI product owner role. The implementation also encompassed an upgrade project from MicroStrategy 9.4 to 10.3 that consolidated platform capabilities and version governance.
The technical architecture integrated MicroStrategy with Microsoft SQL Server technology, using SSIS for ETL orchestration, SSRS for complementary report services, and SSMS for database administration and query management. The BI product owner worked closely with source application teams to align data feeds and with business partners to develop user stories, ensuring source system connectivity and data model alignment for reporting needs.
Operational governance emphasized agile SCRUM practices and tools such as Jira for backlog management, sprint planning, and requirements tracking. Support processes were formalized with SLAs and best practices as part of production support leadership, and the delivery team combined support analysts, requirements analysts, and an offshore development team to manage break fixes, enhancements, and ongoing reporting feature delivery.
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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ZeroChaos Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, ZeroChaos deployed DocuSign eSignature as a Digital Signing solution on its public website. The implementation embedded DocuSign eSignature to enable web based execution of client facing agreements and consent forms, providing an electronic signing layer for externally initiated document workflows.
Configuration centered on standard templates, embedded signing sessions, signer authentication, envelope creation, and audit trail capture to meet compliance and recordkeeping requirements. Operational scope focused on customer and partner signature workflows via the website, with front end integration and server side orchestration supporting envelope status tracking and signer experience, while governance emphasized template standardization and retention of signed records for legal and procurement functions.
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ZeroChaos CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, ZeroChaos implemented Salesforce Pardot as its Marketing Automation platform to instrument website lead capture and nurture workflows. The deployment uses Salesforce Pardot as a cloud hosted marketing automation system embedded on the corporate website, aligning the application with marketing operations for demand generation and prospect lifecycle management.
Configuration focused on standard Marketing Automation capabilities, including web form and landing page capture, email campaign orchestration, engagement workflows, prospect scoring, and automation rules to qualify and route leads. Prospect activity and campaign engagement are synchronized with the company CRM to maintain a single prospect record and support handoffs between marketing and sales.
Operational scope centers on the marketing organization, with configuration governance implemented through campaign naming conventions, lead routing rules, access controls, and documented workflow approvals to ensure consistent data flow from website interactions into marketing pipelines. The implementation emphasizes centralized campaign orchestration and prospect lifecycle management using Salesforce Pardot within ZeroChaos marketing operations.
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ZeroChaos ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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ZeroChaos PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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ZeroChaos IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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ZeroChaos CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ZeroChaos
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| SVP Product Development | VP | R&D | ||||
| Executive Vice President, Finance | VP | Finance | ||||
| Director of Application Development | Director | IT |
Apps Being Evaluated by ZeroChaos Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||