Zetes
Rue de Strasbourg 3,
Bruxelles, 1130,
Belgium
Bruxelles, 1130,
Belgium
32 2 728 37 11
Professional Services
Zetes Technographics
Zetes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zetes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Zetes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zetes has purchased the following applications: Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2015, Jenkins for API Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zetes is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zetes revenues, which have grown to $375.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zetes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zetes Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Zetes deployed Microsoft 365 to centralize enterprise collaboration and communication across its professional services operations. The Microsoft 365 implementation addresses Collaboration use cases and supports approximately 1,300 employees across corporate and field teams.
The deployment of Microsoft 365 includes core Collaboration capabilities such as cloud email and calendaring, document collaboration and intranet-style content management, and real-time chat and meetings functionality. Configuration work focused on tenant-level organization, role based access controls, and provisioning of productivity applications to align with standard enterprise collaboration workflows.
Microsoft 365 is referenced as in use on Zetes public website, indicating public facing integration points for content and contact workflows alongside internal collaboration. Operational governance is administered at the tenant level by IT, with policies for content lifecycle and access control established to manage corporate communications and knowledge sharing.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015, Zetes deployed Hotjar on their website to capture qualitative user behavior for Customer Experience analysis. Zetes implemented the Hotjar JavaScript snippet across public web properties to record session replays, generate heatmaps, track conversion funnels, and collect on-page feedback, using Hotjar to instrument user interaction and visual engagement across site pages.
The implementation is focused on digital experience and web UX functions, informing product management and marketing decisions through behavioral analytics and direct user feedback. Governance and operational ownership are centered on web analytics and UX teams, with data capture scoped to website sessions and page level interaction mapping as part of Zetes Customer Experience tooling.
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jenkins | Legacy | Jenkins | API Management | PaaS | n/a | 2018 | 2018 |
In 2018 Zetes implemented Jenkins within an API Management context to orchestrate build and test workflows for client web applications. The implementation anchored Jenkins as the automation engine for API build pipelines and test orchestration across development and quality gates.
The Jenkins deployment was configured with pipeline jobs and scripted pipelines to compile Java microservices and run automated test suites. Functional capabilities included continuous integration jobs using Maven and JUnit, automated API and contract testing executed with Rest-Assured and Postman collections, browser automation with Selenium for UI validation, and Docker image builds for containerized deployments.
Jenkins was integrated with the company source control and collaboration stack, including GIT for code checkout and versioning, Jira for issue tracking, and Confluence for runbook and pipeline documentation. The automation pipelines interacted with runtime components specified in project artifacts, including Postgres and Oracle databases, RabbitMq messaging for asynchronous flows, and Jboss application servers or Docker containers for deployment targets, supporting environments labeled Dev, Test, Acc, and Prod across projects such as Border Control Cap Verde, Diplad, and Petview.
Governance centered on pipeline-driven promotion and environment gating, with Jenkins jobs triggering automated test suites and environment promotions based on scripted criteria. Release orchestration and documentation practices were formalized in Confluence and Jira so that build artifacts, test results, and deployment steps were recorded and reproducible, aligning Jenkins automation with development and QA process controls.
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API Management | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Zetes
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Zetes Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zetes IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zetes digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Zetes Technographics
Zetes is a Professional Services organization based in Belgium,
with around 1300 employees and annual revenues of $375.0 million.
Zetes operates a diverse technology stack with applications such as
Microsoft 365, Hotjar and Jenkins,
covering areas like Collaboration, Customer Experience and API Management.
Zetes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Contentsquare and Jenkins.
Zetes recently adopted applications including
ITRS Group Opsview in 2023, Salesforce Sales Cloud in 2021 and FreshDesk Customer Support in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zetes’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zetes’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zetes technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.