Zocdoc
568 Broadway, 9th Floor,
New York, 10012, NY,
United States
New York, 10012, NY,
United States
1 855-962-3621
Healthcare
Zocdoc Technographics
Zocdoc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zocdoc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Zocdoc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zocdoc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Greenhouse ATS for Applicant Tracking System in 2015, Criterions Medical Suite for Medical Practice Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zocdoc is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zocdoc revenues, which have grown to $241.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zocdoc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zocdoc Tech Stack and Enterprise Applications
Zocdoc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Zocdoc implemented Oracle NetSuite ERP. Zocdoc implemented Oracle NetSuite ERP, an ERP Financial application, to centralize core finance functions and revenue accounting, replacing Intuit Quickbooks Enterprise.
The deployment focused on ERP Financial capabilities including general ledger, accounts receivable, revenue management, deferred revenue scheduling, and month end close workflows. Oracle NetSuite ERP was configured to support revenue recognition processes consistent with GAAP and ASC 606, with automation and ledger configuration to capture deferred revenue, post journal entries, and produce revenue schedules and reconciliations.
Operational coverage spanned Finance and Revenue Accounting with close cross functional interaction with Sales and Sales Operations, where customer arrangements and contract terms were reviewed and recorded into NetSuite for correct accounting treatment. Revenue Accountants were responsible for preparing revenue and deferred revenue schedules, performing reconciliations, and providing variance analysis while using NetSuite as the source of record for revenue transactions.
Governance centered on tightening controls over revenue transactions and reporting, maintaining quality controls, and updating reports and processes to improve transaction accuracy. The finance team retained direct responsibility for evaluating and assessing the impact of new revenue pronouncements and standards on the companys revenue recognition model while operating within the Oracle NetSuite ERP environment.
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Expense Management | ERP |
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2013 | 2013 |
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Payment Processing | ERP |
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2021 | 2021 |
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Zocdoc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Zocdoc implemented Greenhouse ATS as its Applicant Tracking System and deployed Greenhouse ATS to power job postings and application flows on the company careers site. The Greenhouse ATS instance is used as the ATS on their website to present vacancies and capture candidate applications, supporting Zocdoc recruiting and talent acquisition teams across open roles.
Configuration focused on core Applicant Tracking System capabilities, including job requisition management, candidate tracking and pipelines, interview scheduling with structured interview guides, and offer management. Operational coverage centers on internal recruiters and hiring managers, with governance oriented around hiring workflow definitions and requisition approval patterns, and Greenhouse ATS operating as the system of record for applicant data.
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Core HR | HCM |
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2013 | 2013 |
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Zocdoc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criterions | Legacy | Criterions Medical Suite | Medical Practice Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 DocCare implemented the Criterions EHR, documented in a Criterions case study and recorded in the Zocdoc dataset as Criterions Medical Suite in the Medical Practice Management category. The deployment focused on supporting clinical documentation, scheduling, reporting and billing workflows and incorporated the vendor described practice management functionality as part of the Criterions Medical Suite.
Functional modules implemented included clinical documentation, appointment scheduling, reporting and billing, together with patient engagement features such as a patient portal and email blast capability that the case study attributes to Criterions Medical Suite. The U.S. practice level deployment at a multi specialty New York clinic covered clinical and front office business functions, and the vendor case study reports improved reporting and patient engagement and that the platform enabled a rapid telemedicine rollout during 2020.
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Zocdoc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Zocdoc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Zocdoc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Zocdoc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Zocdoc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Zocdoc
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Vice President- Sales, Marketing and Commercialization | VP | Marketing | |
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Director Enterprise Sales | Director | Finance | |
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Director of Sales | Director | Finance | |
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VP of Client Operations | VP | Customer Service | |
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Senior Director of Sales Operations | Director | Sales | |
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CEO & Founder | CXO | Finance | |
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People Operations Business Partner | Manager | HR | |
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Director of People Operations | Director | HR | |
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People Operations Business Partner | Manager | HR | |
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Director of Sales Operations | Director | Sales | |
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CEO / Founder | CXO | Finance | |
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Director of Sales | Director | Finance | |
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Senior Financial Systems Manager | Manager | IT | |
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Controller | Director | Finance | |
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Revenue Accounting Manager | Manager | Finance | |
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Senior Manager of Accounting | Manager | Finance | |
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Chief Legal Officer | CXO | Legal | |
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Senior Associate General Counsel, Commercial and Regulatory | Manager | Legal | |
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Chief People Officer | CXO | HR | |
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Associate General Counsel, Corporate | Manager | Legal | |
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Apps Being Evaluated by Zocdoc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zocdoc IT executives and key decision makers. This section highlights Zocdoc's latest recorded technology evaluations, including PolyAI for Chatbots and Conversational AI on 2025-11-13 and EliseAI for Chatbots and Conversational AI on 2024-06-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zocdoc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-13 | Zocdoc | Evaluated | PolyAI | PolyAI | Chatbots and Conversational AI | AI-Powered Application |
| 2024-06-05 | Zocdoc | Evaluated | EliseAI | EliseAI | Chatbots and Conversational AI | AI-Powered Application |
FAQ - APPS RUN THE WORLD Zocdoc Technographics
Zocdoc is a Healthcare organization based in United States,
with around 1100 employees and annual revenues of $241.0 million.
Zocdoc operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Criterions Medical Suite,
covering areas like ERP Financial, Applicant Tracking System and Medical Practice Management.
Zocdoc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Criterions.
Zocdoc recently adopted applications including
Stripe Payments in 2021, Spotify Ad Analytics in 2021 and Salesforce Marketing Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zocdoc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zocdoc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zocdoc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.