zSpace
2728 Orchard Parkway,
San Jose, 95134, CA,
United States
San Jose, 95134, CA,
United States
1 408-498-4050
Professional Services
zSpace Technographics
zSpace Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by zSpace and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 zSpace employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that zSpace has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems zSpace is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing zSpace revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for zSpace intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
zSpace Tech Stack and Enterprise Applications
zSpace ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, zSpace implemented Oracle NetSuite ERP for core financial operations, classified under the ERP Financial apps category. The deployment explicitly included NetSuite OneWorld, Advanced Revenue Management, and Advanced Customer Support as the primary NetSuite products implemented.
NetSuite OneWorld was configured to support multi entity accounting, currency management, intercompany accounting workflows, and consolidated financial reporting, aligning the chart of accounts and period close sequences. Advanced Revenue Management was implemented to manage contract level revenue recognition, automated revenue schedules, and deferral accounting consistent with corporate revenue policies. Advanced Customer Support was configured to provide case management, SLA tracking, and linkage between support cases and billing events to close the loop between post sale service and revenue processes.
The implementation used Oracle NetSuite ERP cloud native SaaS architecture to centralize transaction processing and financial master data, with role based access controls and workflow automation for order to cash and procure to pay cycles. Operational scope focused on finance and customer support functions within zSpace, bringing accounting, revenue recognition, billing, and support case workflows into a unified ERP Financial platform.
Governance workstreams established standardized revenue recognition policies, period close procedures, and role segregation between accounting, finance operations, and support teams. Configuration efforts emphasized automated revenue schedules and case to billing linkage inside Oracle NetSuite ERP to institutionalize controls and transactional workflows.
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Subscription and Recurring Billing | ERP |
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2013 | 2013 |
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zSpace AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, zSpace implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website to provide real-time customer engagement and conversational support. The deployment used Salesforce Chat embedded via client-side web components and cloud-hosted session handling, positioning the application as zSpace's primary web-based live chat channel within the Chatbots and Conversational AI category.
Configuration work focused on standard conversational capabilities, including real-time chat routing, queue management, agent presence, canned responses, session transcripts, and chat transfer workflows. The implementation of Salesforce Chat (formerly Salesforce Live Agent) emphasized persistent session state and transcript capture to support continuity across interactions and to enable agent handoffs during complex engagements.
Operational scope covered customer-facing support and sales inquiry handling, with internal agent groups configured for business hours routing and priority queues. Governance centered on chat routing rules, scripted response libraries, agent training on chat handling procedures, and transcript retention policies, enabling consistent operational procedures for web-based conversational handling.
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zSpace Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, zSpace implemented Google Workspace (Formerly Google G-Suite) to support its Collaboration needs. The deployment is in the context of a 200 employee Professional Services firm based in the United States, indicating organization wide adoption for core business communication and document workflows.
zSpace uses Google Workspace including core Collaboration capabilities such as Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet, with administrative controls via the Google Workspace admin console. The implementation emphasizes real time document collaboration, shared drive structures for team content, and calendar coordination to support cross functional teams in engineering, sales, and professional services delivery.
Public site references indicate Google Workspace is provisioned for corporate email and external-facing contact workflows, confirming the application is active beyond internal tooling and tied to public communications. The narrative restates Google Workspace (Formerly Google G-Suite) and the Collaboration category to clarify the relationship zSpace Google Workspace Collaboration business function.
Governance is implemented through Google Workspace administrative features, using organizational units, group management and role based access controls to manage user provisioning and document sharing policies. Operational rollout and ongoing configuration focus on centralized account management and policy enforcement to maintain secure collaboration across the company.
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zSpace Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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zSpace CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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zSpace ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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zSpace PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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zSpace IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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zSpace CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at zSpace
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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EVP and Chief Marketing Officer | CXO | Marketing | |
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CTO | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Senior Director of Operations | Director | Operations | |
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Senior Corporate Accountant | Manager | Finance | |
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Apps Being Evaluated by zSpace Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from zSpace IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the zSpace digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD zSpace Technographics
zSpace is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
zSpace operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Salesforce Chat (formerly Salesforce Live Agent) and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
zSpace has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Salesforce and Google.
zSpace recently adopted applications including
Hubspot Marketing Automation in 2021, Salesforce Sales Cloud in 2021 and DigitalOcean Droplets in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of zSpace’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates zSpace’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete zSpace technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.