List of 3E MatterSphere Client Portal Customers
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Since 2010, our global team of researchers has been studying 3E MatterSphere Client Portal customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased 3E MatterSphere Client Portal for Customer Engagement, Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using 3E MatterSphere Client Portal for Customer Engagement, Customer Experience include: Moore Barlow, a United Kingdom based Professional Services organisation with 500 employees and revenues of $50.0 million, Mcmillan Williams Solicitors, a United Kingdom based Professional Services organisation with 436 employees and revenues of $41.3 million, Ramsdens Solicitors LLP, a United Kingdom based Professional Services organisation with 234 employees and revenues of $22.0 million, EMW Law United Kingdom, a United Kingdom based Professional Services organisation with 174 employees and revenues of $18.0 million and many others.
Contact us if you need a completed and verified list of companies using 3E MatterSphere Client Portal, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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EMW Law United Kingdom | Professional Services | 174 | $18M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere Client Portal | Customer Engagement,Customer Experience | 2018 | n/a |
In 2018 EMW Law implemented Thomson Reuters Elite 3E including the 3E MatterSphere Client Portal to provide clients 24/7 secure access to preselected case data and improve client care across its UK offices. The implementation aligned to the Matter Management and Client Collaboration apps category and targeted matter management workflows and client collaboration use cases within the firm.
Configuration work on Thomson Reuters Elite 3E and the 3E MatterSphere Client Portal concentrated on client portal access controls, preselected case data feeds, and matter-level visibility. Functional capabilities implemented included client-facing document access, notifications, matter intake visibility, and management information reporting templates intended to support billing efficiencies and greater transparency for clients.
The deployment scope covered EMW Law offices in the United Kingdom and integrated portal access with the firm s matter management and billing processes inside Thomson Reuters Elite 3E. Business functions impacted included client services, fee earners managing matters, and billing teams who required improved MI and more transparent client interfaces.
Operational governance established role based permissions and client data selection rules to control which preselected case data clients could view through the 3E MatterSphere Client Portal. The rollout emphasized secure, audit capable client access and was expected to deliver improved MI, billing efficiencies and greater transparency for clients.
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Mcmillan Williams Solicitors | Professional Services | 436 | $41M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere Client Portal | Customer Engagement,Customer Experience | 2019 | Fusion It |
In 2019 McMillan Williams Solicitors implemented the Thomson Reuters Elite 3E MatterSphere Client Portal, Apps Category: . The implementation was delivered in the United Kingdom and focused on property and conveyancing workflows within the firm.
The Thomson Reuters Elite 3E MatterSphere Client Portal was configured to provide secure client self service and structured document collection for conveyancing matters. Functional capabilities implemented include client-facing upload and verification workflows, document capture orchestration tied to matter records, and forms-driven intake to reduce manual data entry into matter management.
Fusion IT partnered with Thomson Reuters Elite to integrate the portal with MatterSphere, enabling two way linkage between client-submitted documents and MatterSphere matter records. Operational coverage emphasized the property and conveyancing practice, with the portal feeding document and client data into existing MatterSphere matters to reduce duplicate entry and streamline case progression.
Governance and rollout combined vendor and SI collaboration, with Fusion IT named as the development partner responsible for the MatterSphere integration and deployment coordination. The solution delivered secure client self service and reduced data entry effort for the firm, and it specifically targeted reductions in time spent on conveyancing as part of the implementation objectives.
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Moore Barlow | Professional Services | 500 | $50M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere Client Portal | Customer Engagement,Customer Experience | 2017 | n/a |
In 2017 Moore Barlow implemented 3E MatterSphere Client Portal to support Matter and case management across its United Kingdom operations, deploying the client portal to provide clients with real time, 24/7 visibility into active matters and to standardize matter intake and workflows. The implementation used the 3E MatterSphere Client Portal as the primary front end for client access and as the control point for intake and lifecycle tracking of matters.
The project emphasized matter and case management functionality, configuring standardized intake forms, matter lifecycle workflows and document automation capabilities to reduce variability in intake and to improve document generation processes. The implementation narrative centers on the MatterSphere client portal coupled with core 3E capabilities to unify matter records, client-facing status reporting and automated document handling.
Operational coverage focused on client facing teams and matter owners in the UK, with governance changes to standardize intake procedures and to align matter workflows with client reporting requirements. Outcomes called out in the project scope included increased transparency, improved document automation and enhanced client relationships as a direct objective of the 3E MatterSphere Client Portal deployment.
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Professional Services | 234 | $22M | United Kingdom | Thomson Reuters Elite | 3E MatterSphere Client Portal | Customer Engagement,Customer Experience | 2020 | n/a |
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Buyer Intent: Companies Evaluating 3E MatterSphere Client Portal
- Paper River United Kingdom, a United Kingdom based Professional Services organization with 10 Employees
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