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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Accurants Help Desk Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Clara Vista Environmental Professional Services 10 $1M United States Accurants Accurants Help Desk IT Service Management 2017 n/a
In 2017 Clara Vista Environmental implemented Accurants Help Desk as part of a US-focused deployment, aligning the Accurants Help Desk deployment with project-management/time-tracking and expense processes to support environmental permitting and compliance projects. The implementation was provisioned alongside Accurants Project Management, Time Tracker and Expense Reports, which Clara Vista uses to keep environmental projects on schedule and on budget. The scope reflects a small professional services footprint, focused on ticket intake for operational issues, time capture tied to project tasks, and expense reporting for field and compliance activities. Configuration and functional design emphasized standard help desk capabilities in Accurants Help Desk, including issue ticket lifecycle management, priority routing, and request categorization, with configuration aligned to project-centric workflows from Accurants Project Management. Governance and process changes reinforced case intake from project teams, disciplined time entry in Time Tracker, and expense submission controls in Expense Reports, with rollout concentrated on United States permitting and compliance operations. The narrative links Clara Vista Environmental Accurants Help Desk project-management/time-tracking and expense processes to core business functions responsible for environmental permitting and regulatory compliance.
Quality Spices US Distribution 10 $1M United States Accurants Accurants Help Desk IT Service Management 2022 n/a
In 2022, Quality Spices US implemented Accurants Help Desk in the Help Desk category as part of its broader Accurants suite usage. Quality Spices LLC in Greater Houston uses the Accurants suite for invoicing, inventory and accounting with a customized invoice template developed by Accurants to manage approximately 3,500 SKUs and to streamline order fulfillment and billing in the United States. The Accurants Help Desk deployment is aligned with finance and inventory operations, inferred from the vendor case listing that identifies the account within the Accurants suite. Functional coverage centers on invoicing, inventory control, accounting and customer case management, with the Accurants Help Desk configured to surface customer invoice and SKU context on case pages to support order and billing inquiries. Operational scope is limited to finance, inventory, order fulfillment and billing teams in the US, and governance focused on centralizing case records alongside existing invoicing and inventory records within the Accurants application. Quality Spices US, Accurants Help Desk, Help Desk, finance and inventory.
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FAQ - APPS RUN THE WORLD Accurants Help Desk Coverage

Accurants Help Desk is a IT Service Management solution from Accurants.

Companies worldwide use Accurants Help Desk, from small firms to large enterprises across 21+ industries.

Organizations such as Quality Spices US and Clara Vista Environmental are recorded users of Accurants Help Desk for IT Service Management.

Companies using Accurants Help Desk are most concentrated in Distribution and Professional Services, with adoption spanning over 21 industries.

Companies using Accurants Help Desk are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Accurants Help Desk across Americas, EMEA, and APAC.

Companies using Accurants Help Desk range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Accurants Help Desk include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Accurants Help Desk customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Service Management.