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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of ALERT CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Clinique du Pré Healthcare 420 $40M France ALERT Life Sciences Computing ALERT CRM Life Sciences CRM 2014 n/a
In 2014 Clinique du Pré deployed ALERT CRM to centralize appointment scheduling and patient communications under the Customer Relationship Management category. The deployment ties ALERT CRM to the operational component of ALERT PLANNING SYSTEM, creating an integrated pathway for schedule data and patient-facing instructions. The implementation configures the ALERT CRM Platform to receive scheduling events from ALERT PLANNING SYSTEM and to execute automated notification workflows, using e-mail and SMS channels to dispatch appointment confirmations and preparatory instructions. Functional capabilities implemented include appointment lifecycle orchestration, contact record linkage to patient schedules, templated message generation, and a notification engine that triggers based on planning system events. Operational scope covers scheduling and patient services functions within the clinic, where ALERT CRM serves as the centralized record for communications tied to planned care activities. Governance was aligned to enforce CRM-driven notification workflows and to ensure that schedule changes in ALERT PLANNING SYSTEM propagate automatically to patients through ALERT CRM Platform, reducing manual handoffs and consolidating patient messaging processes.
Hospital of the Holy Spirit of Evora EPE Healthcare 1700 $120M Portugal ALERT Life Sciences Computing ALERT CRM Life Sciences CRM 2017 n/a
In 2017, Hospital of the Holy Spirit of Evora EPE implemented ALERT CRM from ALERT Life Sciences Computing as its Customer Relationship Management application. The hospital selected ALERT CRM alongside ALERT ERP and deployed both ALERT solutions to support administrative, patient facing, and community health workflows across its Évora campus. ALERT CRM was positioned as the enterprise Customer Relationship Management platform to centralize contact and engagement records used by clinical and nonclinical staff. Configuration focused on core CRM functional areas typical for healthcare, including patient contact management, appointment and referral tracking, communication logs, and operational reporting for administrative teams. The implementation included role based access controls and workflow automation to standardize referral intake and patient outreach processes, with configuration aligned to departments such as outpatient services, admissions, and patient relations. ALERT CRM was configured to surface engagement histories and support operational case coordination for clinical coordinators and administrative users. The ALERT CRM deployment was executed in tandem with ALERT ERP to establish a consistent information model between clinical administrative processes and core hospital administration, with master record alignment and coordinated data stewardship emphasized during rollout. Governance was organized across administrative, clinical and patient relations stakeholders to manage master data, access policies and phased adoption across departments. The implementation positions ALERT CRM as the hospital Customer Relationship Management backbone for patient engagement and administrative coordination.
Pontificia Universidad Católica de Chile Education 3000 $750M Chile ALERT Life Sciences Computing ALERT CRM Life Sciences CRM 2017 n/a
In 2017, Pontificia Universidad Católica de Chile implemented ALERT CRM from ALERT Life Sciences Computing, adopting a Customer Relationship Management platform to centralize constituent interactions. ALERT CRM was deployed as part of a coordinated suite including ALERT PAPER FREE HOSPITAL, ALERT PHARMACY, Patient Administration System, Management & Planning Information System and ALERT STUDENT, creating a single-vendor implementation footprint across clinical and academic service lines. The ALERT CRM deployment focused on standard CRM functional capabilities such as contact and case management, appointment and scheduling workflows, and engagement orchestration for both healthcare patients and university constituents. Configuration work emphasized role-based access and record segmentation to support clinical intake, pharmacy communications, and student lifecycle interactions while aligning with Patient Administration System and ALERT STUDENT data models. Integrations were executed within the ALERT product family, with ALERT CRM operating against shared master records from the Patient Administration System and ALERT STUDENT to enable cross-functional visibility between health services, pharmacy operations, and student administration. The implementation scope covered university health services, pharmacy operations, and student support functions, consolidating constituent data and interaction histories across those operational areas. Governance was structured around centralized CRM stewardship, data quality controls, and standardized intake and referral workflows that bridged clinical and academic processes. ALERT CRM supported process harmonization for admissions-related outreach, patient care coordination, pharmacy fulfillment communications, and student engagement, while remaining part of the broader ALERT Life Sciences Computing ecosystem used across the university.
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FAQ - APPS RUN THE WORLD ALERT CRM Coverage

ALERT CRM is a Life Sciences CRM solution from ALERT Life Sciences Computing.

Companies worldwide use ALERT CRM, from small firms to large enterprises across 21+ industries.

Organizations such as Pontificia Universidad Católica de Chile, Hospital of the Holy Spirit of Evora EPE and Clinique du Pré are recorded users of ALERT CRM for Life Sciences CRM.

Companies using ALERT CRM are most concentrated in Education and Healthcare, with adoption spanning over 21 industries.

Companies using ALERT CRM are most concentrated in Chile, Portugal and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ALERT CRM across Americas, EMEA, and APAC.

Companies using ALERT CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of ALERT CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ALERT CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Life Sciences CRM.