List of Altigen MaxCloud UC Customers
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United States
Since 2010, our global team of researchers has been studying Altigen MaxCloud UC customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Altigen MaxCloud UC for Collaboration, PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Altigen MaxCloud UC for Collaboration, PBX, VoiP and Phone Systems include: Vanguard Instruments a Doble Company, a United States based Manufacturing organisation with 100 employees and revenues of $20.0 million, Bank, a United States based Banking and Financial Services organisation with 36 employees and revenues of $8.0 million, Ashland Food Fair, a United States based Retail organisation with 25 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Altigen MaxCloud UC, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Altigen MaxCloud UC customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ashland Food Fair | Retail | 25 | $3M | United States | Altigen Communications | Altigen MaxCloud UC | Collaboration,PBX, VoiP and Phone Systems | 2025 | n/a | In 2025 Ashland Food Fair deployed Altigen MaxCloud UC as a Unified Communications solution to standardize voice infrastructure across its Food Fair supermarket chain. The deployment covered 16 store locations and was completed in a few weeks in 2025, provisioning nearly 200 devices into a geo-redundant, hosted phone system to support U.S. operations in WV, OH, and KY. The Altigen MaxCloud UC implementation focused on core telephony, inter-location calling, mobile access for store managers, and integration with store overhead paging. Configuration work included centralized call routing, device provisioning for SIP handsets and mobile clients, and administrative consolidation to simplify ongoing management. Integrations explicitly implemented included overhead paging interfacing to in-store audio systems, and the hosted environment was architected for geo-redundancy to improve availability across regional sites. The deployment model used Altigen’s cloud-hosted MaxCloud UC platform to deliver unified voice services and mobile extension capabilities to each store location. Governance and operational changes centralized phone system administration, reduced per-site configuration overhead, and established a single managed communications service for all 16 locations. The move to Altigen MaxCloud UC simplified administration and increased reliability for Ashland Food Fair while maintaining store-level paging and regional call continuity. | |
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Bank | Banking and Financial Services | 36 | $8M | United States | Altigen Communications | Altigen MaxCloud UC | Collaboration,PBX, VoiP and Phone Systems | 2025 | n/a | In 2025, Bank implemented Altigen MaxCloud UC as its cloud unified communications platform, working with Altigen to consolidate on-premises telephony and separate conferencing into Microsoft 365 with Teams Phone while preserving vendor support. Apps Category . The deployment targeted improved branch connectivity across Central and Eastern Iowa and increased employee mobility for the institution's 36 employees. The Altigen MaxCloud UC implementation focused on core unified communications capabilities including cloud call control, enterprise voicemail, conferencing orchestration, and mobility features to enable softphone and branch extension behavior. Configuration efforts emphasized profile-based provisioning for users and groups, dial plan normalization, and policy-driven call routing to align with retail banking hours and customer service workflows. Integration work included linking Altigen MaxCloud UC with Microsoft 365 and Teams Phone to provide a hybrid collaboration layer and to centralize scheduling and presence for bank staff. Altigen continues to provide ongoing operational support for the Altigen MaxCloud UC environment, sustaining both customer-facing voice channels and internal branch-to-branch communications across the banks regional footprint. Governance focused on phased branch rollouts and operational handoffs, with IT and branch operations collaborating on cutover windows and user enablement. The 2025 implementation increased employee mobility and branch-to-branch communication and supported improved customer-facing and internal communications, with Altigen retained for ongoing support. | |
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Vanguard Instruments a Doble Company | Manufacturing | 100 | $20M | United States | Altigen Communications | Altigen MaxCloud UC | Collaboration,PBX, VoiP and Phone Systems | 2025 | n/a | In 2025, Vanguard Instruments a Doble Company implemented Altigen MaxCloud UC in a Unified Communications deployment. The program migrated nearly 900 users across the United States and the United Kingdom from an on premises ShoreTel PBX to Microsoft Teams Phone and deployed Altigen CoreEngage contact center to consolidate voice and contact center operations. Altigen MaxCloud UC was configured to deliver core call control, SIP trunking and hosted telephony functions alongside Altigen CoreEngage contact center capabilities such as agent routing, queue management and real time dashboards. The implementation included management consoles and reporting modules to support support and management teams, and provisioned agent desktops and supervisory screens for contact center operations. Integrations focused on Microsoft Teams Phone for desk telephony and Altigen MaxCloud UC for centralized session control, creating a unified voice and contact center layer. Operational coverage spanned support, field service and management teams that support global field and service operations across the U.S. and UK. Governance centralized contact center administration and monitoring, standardizing dashboards and reporting workflows for operations and management. The deployment in 2025 delivered immediate company reported benefits including real time dashboards, improved reporting and measurable cost savings for their global field and service operations. |
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