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List of AWS Communication Developer Services (CDS) Customers

Amazon Web Services (AWS)
Location
410 Terry Avenue North,
Seattle, WA, 98109-5210,
United States
Website
https://www.aws.amazon.com/
Phone
1 206-266-1000
Artw industry
Professional Services
Employee
135000
Revenue
$128.7B

Since 2010, our global team of researchers has been studying AWS Communication Developer Services (CDS) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased AWS Communication Developer Services (CDS) for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using AWS Communication Developer Services (CDS) for API Management include: AmeriSave Mortgage Corporation, a United States based Banking and Financial Services organisation with 5000 employees and revenues of $1.10 billion and many others.

Contact us if you need a completed and verified list of companies using AWS Communication Developer Services (CDS), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The AWS Communication Developer Services (CDS) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AmeriSave Mortgage Corporation Banking and Financial Services 5000 $1.1B United States Amazon Web Services (AWS) AWS Communication Developer Services (CDS) API Management 2018 n/a
In 2018, AmeriSave Mortgage Corporation implemented AWS Communication Developer Services (CDS) to underpin a cloud-native contact center initiative, positioning the program within an API Management control plane to expose communications capabilities to internal systems and partners. The AWS Communication Developer Services (CDS) deployment was framed to support scalable, personalized omnichannel engagement, aligning CPaaS objectives with mortgage servicing and customer acquisition workflows. The implementation focused on API Management capabilities, including an API gateway, developer portal, authentication and token management, and centralized request logging and instrumentation to support voice, chat, SMS, video, and AI-assisted interaction workflows. Configuration work included service-oriented and microservices integration patterns on AWS, API lifecycle governance, and developer-facing APIs that enable programmable telephony and messaging services as platform components. Integrations were explicitly led to connect contact center APIs with core business systems, including CRM platforms, the BytePro loan origination system, Asterisk telephony stacks using SIP signaling, and analytics platforms for call quality and operational telemetry. Operational coverage targeted cross-functional teams in operations, product, customer service, and engineering, with the AWS Communication Developer Services (CDS) APIs used as the primary interface for line-of-business integrations and orchestration of agent workflows. Governance and compliance controls were implemented to meet mortgage regulatory needs, including HMDA, TRID, RESPA, and ECOA, with process-level change control, security review gates, and monitoring for uptime and call quality. Engineering leadership responsibilities included building a contact center engineering team, defining KPIs for agent performance and system uptime, and continuously evaluating CPaaS and communications vendors to maintain alignment between technology architecture and AmeriSave business objectives.
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Buyer Intent: Companies Evaluating AWS Communication Developer Services (CDS)

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating AWS Communication Developer Services (CDS). Gain ongoing access to real-time prospects and uncover hidden opportunities.

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FAQ - APPS RUN THE WORLD AWS Communication Developer Services (CDS) Coverage

AWS Communication Developer Services (CDS) is a API Management solution from Amazon Web Services (AWS).

Companies worldwide use AWS Communication Developer Services (CDS), from small firms to large enterprises across 21+ industries.

Organizations such as AmeriSave Mortgage Corporation are recorded users of AWS Communication Developer Services (CDS) for API Management.

Companies using AWS Communication Developer Services (CDS) are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using AWS Communication Developer Services (CDS) are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of AWS Communication Developer Services (CDS) across Americas, EMEA, and APAC.

Companies using AWS Communication Developer Services (CDS) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.

Customers of AWS Communication Developer Services (CDS) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified AWS Communication Developer Services (CDS) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of API Management.