List of Beakon Incident Management Customers
Sydney, 2011, NSW,
Australia
Since 2010, our global team of researchers has been studying Beakon Incident Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Beakon Incident Management for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Beakon Incident Management for Critical Event Management include: Ampol, a Australia based Oil, Gas and Chemicals organisation with 3152 employees and revenues of $22.94 billion, Coca-Cola Europacific Partners Australia, a Australia based Consumer Packaged Goods organisation with 3600 employees and revenues of $2.89 billion, CHEP Australia, a Australia based Distribution organisation with 1000 employees and revenues of $400.0 million and many others.
Contact us if you need a completed and verified list of companies using Beakon Incident Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Beakon Incident Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ampol | Oil, Gas and Chemicals | 3152 | $22.9B | Australia | Beakon Software | Beakon Incident Management | Critical Event Management | 2022 | n/a |
In 2022 Ampol implemented Beakon Incident Management as a targeted Critical Event Management deployment to manage contractor onboarding, licence tracking and 24/7 service-centre compliance. The project concentrated on operational and compliance process areas within Australia and was positioned to provide centralized visibility for field operations and contractor governance.
Beakon Incident Management was configured to support core modules for contractor onboarding, licence management and continuous service-centre compliance tracking, with explicit plans to extend the platform into risk management, work permitting and incident management. The implementation emphasized mobile-enabled field checks and structured compliance workflows to standardize contractor authorisations and licence evidence at point of use.
Operational delivery included mobile-enabled compliance checks, centralized real-time reporting and a traffic-light compliance dashboard as described in the Beakon case study, providing a single-pane view for site compliance status and 24/7 service-centre monitoring. The architecture focused on mobile clients feeding a central reporting dashboard to operational teams, enabling timely escalation and oversight without named third party integrations being specified.
Governance and operational impact centered on operations, compliance, contractor management and HSE functions, with rollout activity covering Australian sites and service-centre operations. The project delivered faster, mobile-enabled compliance checks, real-time reporting and a traffic-light compliance dashboard, and retained an explicit roadmap to broaden Beakon Incident Management into broader risk and permit-to-work processes.
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CHEP Australia | Distribution | 1000 | $400M | Australia | Beakon Software | Beakon Incident Management | Critical Event Management | 2022 | n/a |
In 2022, CHEP Australia deployed Beakon Incident Management using the Critical Event Management application to drive a Health & Safety and operations transformation across multiple Australian sites. The engagement with Beakon Software emphasized rapid deployment and operational control of high risk activities, delivering site level visibility and governance for field work.
Beakon Incident Management was configured with electronic Permit to Work and high risk workflow modules to digitalise permit planning, Job Safety Analysis and isolation and shutdown approvals. Configuration centered on workflow automation for permit issuance, staged approvals and centralized task tracking, which improved visibility of high risk work and created structured records for audits.
The rollout targeted Health and Safety and operations teams and included smart integrations and audit ready reporting according to the vendor case study. Governance changes established standardized approval flows and audit trails for permit and JSA records, enabling operational leaders to manage and monitor high risk activities through the Critical Event Management application.
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Coca-Cola Europacific Partners Australia | Consumer Packaged Goods | 3600 | $2.9B | Australia | Beakon Software | Beakon Incident Management | Critical Event Management | 2022 | n/a |
In 2022 Coca-Cola Europacific Partners Australia deployed Beakon Incident Management from Beakon Software to centralise contractor management, incident reporting and permit to work processes. The implementation targeted Health & Safety and contractor management functions across Coca-Cola Amatil's Australian operations and is categorized as Critical Event Management to provide operational control and standardized safety workflows.
Beakon Incident Management was configured to deliver real time visibility into contractor status, incident capture and permit to work approvals, and to standardise incident reporting workflows and contractor on boarding records. Functional capabilities implemented focused on contractor management, incident reporting, permit to work processes, and audit readiness features, with configuration oriented around standardized capture fields, role based tasking and centralized record keeping to support compliance and operational coordination.
Operational coverage was limited to Australia and focused on safety and contractor operations, impacting Health & Safety teams and site operations. Governance changes included centralised contractor registries and standardized incident capture and reporting workflows to improve timeliness of incident reporting and audit readiness. The vendor case study reports improved audit readiness, faster incident reporting and operational efficiencies as direct outcomes of the Beakon Incident Management deployment.
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