List of Blacksmith TPM Customers
Lawrence, 1843, MA,
United States
Since 2010, our global team of researchers has been studying Blacksmith TPM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Blacksmith TPM for Trade Promotion Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Blacksmith TPM for Trade Promotion Management include: 1440 Foods, a United States based Consumer Packaged Goods organisation with 146 employees and revenues of $400.0 million, Highland Baking Co., a United States based Manufacturing organisation with 240 employees and revenues of $100.0 million, ACH Food Companies, a United States based Consumer Packaged Goods organisation with 450 employees and revenues of $75.0 million and many others.
Contact us if you need a completed and verified list of companies using Blacksmith TPM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Blacksmith TPM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1440 Foods | Consumer Packaged Goods | 146 | $400M | United States | Blacksmith Applications | Blacksmith TPM | Trade Promotion Management | 2025 | n/a |
In 2025, 1440 Foods implemented Blacksmith TPM, a Trade Promotion Management application, to replace manual spreadsheet based trade promotion planning. The SaaS deployment was executed in the United States and completed in about six months, establishing Blacksmith TPM as the central engine for promotion lifecycle management and settlement workflows.
The Blacksmith TPM implementation emphasized core TPM capabilities including promotion planning and calendar management, settlement and claims processing, automated deduction management, retailer collaboration, and reporting. Configuration work focused on promotion rule sets, approval workflows, and claim validation logic to support end to end promotion orchestration and accrual governance.
The project included an explicit NetSuite ERP integration to automate transaction level settlement, post accruals, and deduction workflows between Blacksmith TPM and the company ERP. Operational coverage targeted commercial and finance processes, aligning promotion planning with order and invoicing records in NetSuite to streamline settlement and reconciliation.
Governance changes were instituted to centralize promotion approval and claims adjudication, and to shift deduction management from spreadsheets to system driven workflows. The implementation delivered improved retailer collaboration and reporting as stated, while establishing a repeatable SaaS rollout pattern and ERP integrated settlement capability for ongoing trade promotion operations.
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ACH Food Companies | Consumer Packaged Goods | 450 | $75M | United States | Blacksmith Applications | Blacksmith TPM | Trade Promotion Management | 2024 | n/a |
In 2024, ACH Food Companies deployed Blacksmith TPM from Blacksmith Applications as its Trade Promotion Management solution. ACH Food Companies implemented Blacksmith TPM to consolidate fragmented promotion planning and spreadsheet-based workflows, achieving a 25–30% improvement in forecast accuracy and dramatically faster promotion analytics across retail and digital channels.
The implementation emphasized core Trade Promotion Management workflows, bringing promotion planning and forecasting into the Blacksmith TPM environment and then enabling settlement capability in a phased approach. Blacksmith TPM was configured to support promotion lifecycle management, promotion forecasting, promotion analytics, and settlement automation, with planning capabilities provisioned first and settlement and reconciliation capabilities turned on in a follow-on phase.
The project included an SAP integration to exchange master product and customer data and to support settlement accounting flows between Blacksmith TPM and SAP financials. Operational scope covered promotion planning and settlements across ACH Food Companies US operations, spanning retail and digital channel promotions and supporting commercial and finance functions.
Governance and process changes accompanied the rollout, centralizing promotion planning workflows and establishing settlement approval processes to align commercial planning with finance reconciliation. The phased deployment approach and SAP integration enabled faster analytics and improved forecast accuracy while aligning promotion planning and settlement processes across departments.
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Highland Baking Co. | Manufacturing | 240 | $100M | United States | Blacksmith Applications | Blacksmith TPM | Trade Promotion Management | 2023 | n/a |
In 2023, Highland Baking Co. implemented Blacksmith TPM as its Trade Promotion Management platform to automate claims and deduction workflows in the US foodservice channel. The engagement centered on claims and deductions processing and contract management, establishing Blacksmith TPM as the central application for trade promotion accounting and adjudication.
Implementation work focused on configuring claims adjudication logic, automated deduction capture, contract lifecycle controls, and exception routing to reduce manual touch points. Blacksmith TPM was configured to support rules-based validation, audit trails for deductions, and standardized contract terms, aligning typical Trade Promotion Management capabilities with Highland Baking Co. operational needs.
Operational coverage targeted the US foodservice channel and involved finance, trade operations, and customer service functions responsible for claim verification and contract enforcement. The deployment emphasized workflow orchestration and process standardization across those business functions to streamline claim resolution and contract compliance.
The Highland Baking Co. deployment recovered $2.31M over two years and drastically reduced manual processing, delivering measurable revenue recovery and operational efficiency improvements. Blacksmith TPM is described in external sources as TELUS Trade Promotion Management, reflecting its market branding and continuity with the implementation described.
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Buyer Intent: Companies Evaluating Blacksmith TPM
- The Venetian Resort Las Vegas, a United States based Leisure and Hospitality organization with 6000 Employees
- Institutional Shareholder Services ISS, a United States based Banking and Financial Services company with 3400 Employees
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