List of Brightcall Multi Line Dialer Customers
Sollentuna, 192 70,
Sweden
Since 2010, our global team of researchers has been studying Brightcall Multi Line Dialer customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Brightcall Multi Line Dialer for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Brightcall Multi Line Dialer for Call Center include: Harjedalskok Sweden, a Sweden based Manufacturing organisation with 91 employees and revenues of $25.0 million, Freja Partner Sweden, a Sweden based Professional Services organisation with 22 employees and revenues of $3.0 million, The Generation Sweden, a Sweden based Professional Services organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Brightcall Multi Line Dialer, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Brightcall Multi Line Dialer customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Freja Partner Sweden | Professional Services | 22 | $3M | Sweden | Brightcall | Brightcall Multi Line Dialer | Call Center | 2017 | n/a |
In 2017, Freja Partner Sweden deployed Brightcall Multi Line Dialer as a website-embedded telephony surface to manage client voice interactions. The small professional services firm with 22 employees implemented Brightcall Multi Line Dialer in a configuration aligned to the Call Center category, using the vendor application directly on its public website to surface calling capabilities to both prospects and existing clients.
The implementation emphasized multi-line outbound dialing and web-based inbound handling, implemented as a browser-embedded click-to-call widget and concurrent session controls consistent with Call Center functionality. Operational coverage focused on sales and client engagement workstreams, centralizing telephone interactions through the site dialer and introducing agent session workflows and call-routing behavior typical of call center deployments, while governance concentrated on agent configuration and operational usage policies rather than broader telephony platform rearchitecture.
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Harjedalskok Sweden | Manufacturing | 91 | $25M | Sweden | Brightcall | Brightcall Multi Line Dialer | Call Center | 2017 | n/a |
In 2017 Harjedalskok Sweden deployed Brightcall Multi Line Dialer on its website, implementing a Call Center capability to support customer-facing communications. The Brightcall Multi Line Dialer is embedded into web pages to provide click-to-call access and concurrent call handling for product inquiries and order support. Deployment focuses on customer service and commercial teams within the manufacturing organization, aligning web-originated voice interactions with existing online contact flows.
The implementation configures multi-line dialing, concurrent session handling, basic call queuing, and call logging, capabilities typical for the Call Center category and consistent with a web-embedded dialer. Call metadata is captured to support follow-up workflows and internal handoffs, and configuration centers on web UI placement, dialing concurrency limits, and routing rules for customer service and sales touchpoints. Governance emphasizes operational control within customer-facing teams and maintenance of the embedded Brightcall Multi Line Dialer configuration through website content and contact-flow updates.
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The Generation Sweden | Professional Services | 20 | $2M | Sweden | Brightcall | Brightcall Multi Line Dialer | Call Center | 2017 | n/a |
In 2017 The Generation Sweden deployed Brightcall Multi Line Dialer as a web-embedded contact layer on its corporate website. Brightcall Multi Line Dialer is categorized as Call Center and serves as the primary browser-based telephony interface for outreach and inbound client interactions at this professional services firm.
The deployment is configured as a site-embedded multi-line dialer supporting simultaneous lines, click-to-call from web pages and a lightweight agent console suited to a small centralized team. Implemented functional capabilities align with Call Center norms and include multi-line dialing, call routing and queueing, and browser call handling to support sales and client service workflows. Governance focused on operational configuration and agent-level access controls, with rollout concentrated on web channel integration and staff adoption rather than broader telephony estate changes.
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