List of Bumper Claims Customers
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Since 2010, our global team of researchers has been studying Bumper Claims customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bumper Claims for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bumper Claims for Insurance Claims Management include: TVM Verzekeringen, a Netherlands based Insurance organisation with 660 employees and revenues of $503.0 million and many others.
Contact us if you need a completed and verified list of companies using Bumper Claims, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bumper Claims customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
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TVM Verzekeringen | Insurance | 660 | $503M | Netherlands | In-House Applications | Bumper Claims | Insurance Claims Management | 2021 | n/a |
In 2021 TVM Verzekeringen developed the application Bumper for Insurance Claims Management to streamline claims handling for transport companies and their fleet managers. Bumper was built on the Mendix low-code platform and is positioned as a mobile web application and fleet manager dashboard that supports drivers and back office users across TVM member fleets. The rollout targeted transport sector members and is used by more than 200 fleet managers according to TVM communications.
Bumper includes distinct functional modules for driver damage capture and fleet manager case management, covering single and double sided vehicle damage, damage to work equipment, and third party property. The application design prioritised first time right data capture with pre filled vehicle information and a simplified workflow that removes the need for separate driver login. Development was completed over six months by a multidisciplinary team that included three senior Mendix developers, a tester, a UX designer, and a product owner, using three week sprint cycles and Mendix drag and drop components for rapid iteration.
Operational workflow integration is explicit, drivers report incidents by phone and receive a link to the Bumper web environment, the fleet manager receives the completed damage report and can either forward it to the insurer or resolve it internally. Data ownership rules were implemented so that damage records not forwarded to TVM remain under the sole control of the fleet manager, TVM only receives claim data when a fleet manager actively forwards a case. TVM has stated plans to enrich damage registration data with external data sources such as weather and traffic information and to develop a benchmarking tool for members in future releases.
Governance and validation were member centric, TVM leveraged cooperative member involvement to validate features and maintain a strong usability focus throughout iterative development. The Mendix platform was used to accelerate feedback cycles and continuous improvement while preserving security and governance around who can submit and forward claim records. Product ownership remained within TVM and the multidisciplinary team structure supported rapid adjustments driven by member feedback.
TVM reports that Bumper helps over 200 fleet managers process claims more efficiently and provides TVM with enriched data for analysis of damage patterns, with the stated objective of contributing to a safer transport sector. The implementation emphasises simplified driver interaction, fleet manager control of data, and analytic enrichment of claim records for pattern insight without automatic insurer access to all incident data.
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