AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of CallBackHunter Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Absolut Bank Russia Banking and Financial Services 2600 $617M Russia CallBackHunter CallBackHunter Customer Engagement 2019 n/a In 2019, Absolut Bank Russia implemented CallBackHunter for Customer Engagement on its public website to capture visitor contact intent and initiate live callback sessions. The deployment positioned CallBackHunter as a customer-facing engagement layer linked to the bank’s digital channels and customer service workflows. The implementation centered on the CallBackHunter web callback widget, configured to present proactive callback prompts, capture visitor contact details, and schedule callback times. Configuration work included embedding the CallBackHunter client snippet into site pages, defining trigger rules and form field mappings, and tailoring the widget behavior to retail banking product pages. Operational coverage focused on the public website and front-end digital channels, with captured contacts routed into the bank’s contact center intake and customer service handling processes. The deployment supported business functions across customer service and customer acquisition, aligning callback routing to existing phone queues and contact handling workflows. Governance and rollout were managed by digital channels and contact center operations, creating standardized callback handling protocols and response workflows. The implementation narrative emphasizes application-level configuration, front-end integration into the website, and operational alignment between Absolut Bank Russia, CallBackHunter, and customer service functions.
Adin Dental Implant Rus Distribution 10 $3M Russia CallBackHunter CallBackHunter Customer Engagement 2021 n/a In 2021, Adin Dental Implant Rus deployed CallBackHunter on its public website. CallBackHunter functions as a Customer Engagement application to capture and manage web visitor contact requests and initiate callback workflows. The implementation focuses on on site lead capture and real time visitor engagement to support the company's sales and customer service functions. The deployment uses a client side JavaScript widget embedded across site pages and a cloud hosted management portal provided by CallBackHunter, configured to present callback request forms and proactive contact prompts. Configuration work included widget placement, engagement rules, and routing of captured leads to internal sales and customer support channels, with operational ownership retained by site level teams. Governance was operationalized through role based access to the CallBackHunter console and iterative tuning of engagement rules to align with the distributor's customer contact processes.
Akvaservis Retail 41 $6M Kazakhstan CallBackHunter CallBackHunter Customer Engagement 2017 n/a In 2017 Akvaservis deployed CallBackHunter on its public website https://www.aqualand.su/ to add Customer Engagement capabilities focused on real time visitor contact. CallBackHunter was configured as a client side website widget to capture inbound callback requests and web leads, positioning the application as the primary on-site engagement touchpoint for prospective customers in Kazakhstan. The implementation centered on CallBackHunter's on-page lead capture and callback orchestration, with configuration tuned for web form capture, session-level visitor signaling, and agent notification workflows. Operational ownership sits with the company digital operations and customer service functions, and the deployment routes captured requests into existing sales and support processes rather than replacing a named prior system. The narrative documents Akvaservis CallBackHunter Customer Engagement alignment with customer service and sales workflows and reflects web channel focused governance for ongoing administration and tuning.
Professional Services 115 $31M Russia CallBackHunter CallBackHunter Customer Engagement 2018 n/a
Professional Services 40 $4M Russia CallBackHunter CallBackHunter Customer Engagement 2014 n/a
Banking and Financial Services 100 $10M Kazakhstan CallBackHunter CallBackHunter Customer Engagement 2017 n/a
Distribution 10 $1M Russia CallBackHunter CallBackHunter Customer Engagement 2019 n/a
Manufacturing 10 $1M Russia CallBackHunter CallBackHunter Customer Engagement 2018 n/a
Communications 10 $1M Russia CallBackHunter CallBackHunter Customer Engagement 2020 n/a
Distribution 30 $2M Russia CallBackHunter CallBackHunter Customer Engagement 2022 n/a
Showing 1 to 10 of 32 entries

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