List of Car Wars Call Tracking Customers
Since 2010, our global team of researchers has been studying Car Wars Call Tracking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Car Wars Call Tracking for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Car Wars Call Tracking for Call Tracking and Recording include: Rohrman Automotive Group, a United States based Automotive organisation with 1600 employees and revenues of $1.77 billion, The Niello Company, a United States based Automotive organisation with 10 employees and revenues of $1.0 million, Mc Clain'S, a United States based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Car Wars Call Tracking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Car Wars Call Tracking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Mc Clain'S | Retail | 10 | $1M | United States | Car Wars | Car Wars Call Tracking | Call Tracking and Recording | 2021 | n/a |
In 2021, Mc Clain'S implemented Car Wars Call Tracking, a Call Tracking and Recording application, to centralize visibility into phone performance and ensure every inbound phone lead was captured into CRM across its Texas and Oklahoma RV superstores. The implementation focused on call-level reporting and accountability features described in the Car Wars case study, aligning the application with frontline sales and store management workflows.
Car Wars Call Tracking was configured to deliver structured reporting and coach tools, with implementation emphasis on call capture, call attribution, and automated lead creation for CRM records. The deployment used the application’s reporting and coaching capabilities to surface salesperson and location-level phone performance, enabling standardized call review processes and structured follow up on captured leads.
Integration work centered on CRM lead capture, ensuring each tracked phone interaction generated a CRM lead record and fed into consolidated reporting. Operational coverage included sales and store operations across multiple locations, with phone lead handling and accountability sitting at the intersection of store sales processes and central reporting.
Governance and rollout used the Car Wars reporting suite to drive staff accountability and support multi-location growth, per the case study findings. The implementation delivered clearer phone performance reporting, consistent CRM lead capture, and coaching-enabled workflow oversight as primary outcomes noted by Mc Clain'S.
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Rohrman Automotive Group | Automotive | 1600 | $1.8B | United States | Car Wars | Car Wars Call Tracking | Call Tracking and Recording | 2023 | n/a |
In 2023, Rohrman Automotive Group implemented Car Wars Call Tracking as a Call Tracking and Recording solution across its Midwest multi-rooftop network covering 20+ stores. The deployment targeted standardization of phone training and monitoring to improve inbound call handling for sales and service functions across the retail group.
The Car Wars Call Tracking implementation included core call tracking and call recording capabilities, centralized call metrics and dashboards, and structured coaching workflows driven by call scoring and quality monitoring. Rohrman used Car Wars Call Tracking to instrument call connection and appointment booking workflows, and the implementation incorporated Car Wars CRISP certification style training to align agent behaviors and evaluation criteria across locations.
CRM integration was implemented to synchronize call records and appointment outcomes with customer records, enabling cross-store coaching to be tied to lead and appointment data. Operational coverage spanned sales and service departments across all rooftops, with reporting consolidated for regional management and store-level supervisors to run targeted coaching sessions and monitor call center KPIs.
Governance of the rollout emphasized standardized scoring, a regular coaching cadence, and training certification to enforce consistent phone handling practices across stores. Reported outcomes from the deployment included an approximately 10% increase in call connection rate and an approximately 8% increase in appointments booked following the Car Wars Call Tracking rollout.
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The Niello Company | Automotive | 10 | $1M | United States | Car Wars | Car Wars Call Tracking | Call Tracking and Recording | 2022 | n/a |
In 2022, The Niello Company implemented Car Wars Call Tracking to salvage missed phone leads and improve sales and CRM outcomes. Car Wars Call Tracking is a Call Tracking and Recording solution deployed at the Sacramento area dealership to capture inbound phone leads and feed structured lead data into sales and customer relationship workflows.
The deployment emphasized CRM lead assignment and integration along with call coaching and CRISP phone metrics, enabling recorded calls to be logged into CRM records and routed to sales users. The implementation used cloud call routing and tracking numbers to attribute inbound calls and retain audio recordings for coaching, with automated CRM logging of captured lead details and call metadata.
Operational scope focused on sales and CRM teams at the Sacramento area site, where governance changes included new call-handling workflows and coaching cadences informed by tracked call metrics. The Niello Company Car Wars Call Tracking Call Tracking and Recording implementation recovered thousands of previously missed leads and produced measurable improvements in closing ratios and inventory turn as reported in the case study.
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