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List of Certificial COI Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Marsh United States Insurance 1125 $473M United States Certificial Certificial COI Certificate of Insurance 2022 n/a
In 2022 Marsh United States implemented Certificial COI to support agency and distribution area Certificate of Insurance workflows. Marsh collaborated with Certificial to build a quick reference guide for brokers and customer service representatives to register and use the platform, signaling use of Certificial COI for agent and broker COI workflows within the United States. The deployment centers on certificate issuance and broker onboarding, with module usage for agent and broker COI issuance integration inferred from vendor documentation. Functional configuration is aligned with Certificate of Insurance capabilities, including certificate generation, broker registration and onboarding flows, template management, and workflow orchestration to standardize issuance and broker-facing operations. Operational coverage is focused on Marsh agency and distribution teams in the United States, targeting brokers and customer service representatives as primary users. The collaborative quick reference guide indicates a governance approach that prioritizes standardized registration procedures, documented support workflows, and structured broker onboarding to drive consistent platform adoption and operational controls for certificate processing.
Powerflex Utilities 300 $100M United States Certificial Certificial COI Certificate of Insurance 2022 n/a
In 2022, Powerflex deployed Certificial COI, a Certificate of Insurance application, to manage subcontractor insurance for commercial solar, storage, and EVSE projects. The implementation targeted vendor management and risk processes across the United States, centralizing certificate intake and compliance tracking for project teams. Powerflex configured Certificial COI using the COI Tracking and Smart COI modules to standardize certificate templates, automate expiration monitoring, and orchestrate evidence collection workflows. Certificial COI was used to validate coverages, flag gaps against contract requirements, and operationalize Smart COIs that encode policy terms for automated verification and faster acceptance. Operational ownership rested with project and construction managers who used the platform to manage subcontractor portfolios on commercial solar, storage, and EVSE sites. Governance moved to centralized COI rules and standardized Smart COI requirements which streamlined review workflows, and Powerflex reported compliance improvement from about 60–70 percent to roughly 90 percent while saving approximately three hours per manager per week.
Zurich North America Insurance 9000 $20.0B United States Certificial Certificial COI Certificate of Insurance 2025 n/a
In 2025, Zurich North America implemented Certificial COI to automate Certificate of Insurance issuance and bulk production across its Direct Markets P&C operations in North America. Certificial COI is a Certificate of Insurance application deployed to reduce manual entry and errors and to provide immediate policy visibility for underwriting and policy servicing workflows. The deployment leveraged Certificial COI modules including COI Issuance API and Smart COI to enable bulk generation, template driven issuance, and automated certificate population for complex renewal packages. Configuration emphasized rule based issuance workflows, template authoring, and automation of certificate attachments to renewal processing to accelerate broker fulfillment and internal policy administration. Integrations were executed via API based issuance to surface immediate policy visibility to operations, supporting interactions between issuance workflows and front line underwriting and broker servicing teams. Operational scope covered Direct Markets Property and Casualty operations across North America, with functional impact on underwriting, policy servicing, and broker fulfillment processes. Governance design established centralized issuance rules and role based access controls for certificate creation and review, with phased rollout prioritized for high volume bulk production and renewal scenarios. Reported outcomes from the deployment included more than 50% faster processing for complex renewal packages, reduced manual entry and decreased E&O risk, as stated in the case study for Certificial COI.
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FAQ - APPS RUN THE WORLD Certificial COI Coverage

Certificial COI is a Certificate of Insurance solution from Certificial.

Companies worldwide use Certificial COI, from small firms to large enterprises across 21+ industries.

Organizations such as Zurich North America, Marsh United States and Powerflex are recorded users of Certificial COI for Certificate of Insurance.

Companies using Certificial COI are most concentrated in Insurance and Utilities, with adoption spanning over 21 industries.

Companies using Certificial COI are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Certificial COI across Americas, EMEA, and APAC.

Companies using Certificial COI range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Certificial COI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Certificial COI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Certificate of Insurance.