List of Chatfuel Customers
San Francisco, 94107, CA,
United States
Since 2010, our global team of researchers has been studying Chatfuel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatfuel for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatfuel for Chatbots and Conversational AI include: KMC Solutions, a Philippines based Construction and Real Estate organisation with 5000 employees and revenues of $600.0 million, Banco Lafise, a Nicaragua based Banking and Financial Services organisation with 7000 employees and revenues of $386.0 million, Boulevard Toyota, a Canada based Automotive organisation with 200 employees and revenues of $30.0 million, CLIMBS Life and General Insurance Cooperative Official, a Philippines based Insurance organisation with 100 employees and revenues of $10.0 million, Master of Code Global Ukraine, a Ukraine based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatfuel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatfuel customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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365Begin | Consumer Packaged Goods | 10 | $2M | Vietnam | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2021 | n/a | In 2021, 365Begin implemented Chatfuel on its public website to introduce conversational automation for its consumer packaged goods operations in Vietnam. 365Begin deployed Chatfuel Chatbots and Conversational AI to centralize customer-facing messaging on product and storefront pages, embedding the Chatfuel widget and configuring initial entry point flows to capture and qualify incoming inquiries. The project aligned with the company size and operational model, focusing on lightweight deployment that a small team can maintain. Configuration centered on conversational flow design, FAQ automation, simple lead capture and handoff paths to internal contact points. The Chatfuel implementation used modular bot blocks and decision trees to mirror product categories and common customer intents, and it included content editing workflows for updating scripted responses. The application name Chatfuel appears in administrative and content documentation to ensure clarity between platform configuration and site content. Operationally the rollout covered customer support and online marketing touchpoints, with ownership assigned to the product and marketing stakeholders for message governance and iterative updates. Governance emphasized content versioning and periodic review cycles to keep conversational flows aligned with promotions and inventory changes, with day to day management scaled to a small cross functional team. 365Begin Chatfuel Chatbots and Conversational AI supports the company business functions of customer service and digital commerce communication without introducing enterprise scale integrations. | |
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Airsat | Communications | 30 | $4M | Argentina | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2024 | n/a | In 2024, Airsat deployed Chatfuel on its website to deliver web-based conversational interactions. The deployment centers on Chatfuel, classified under Chatbots and Conversational AI, with a clear focus on handling inbound customer queries and structuring initial sales or service conversations for the communications provider based in Argentina. Configuration work emphasized conversational flow design, user attribute capture, quick reply and menu structures, and web messenger widget placement, reflecting capabilities common to Chatbots and Conversational AI platforms. Implementation included the Chatfuel content editor and flow orchestration to model question and answer paths, lead capture forms to collect contact data, and segmentation logic to route visitor intents to appropriate responses. Operational scope is the company website, supporting customer service and commercial inquiry workflows, with administration assigned to a small internal team consistent with Airsat size and organizational scale. Governance included staged publishing of flows, iterative updates based on chat transcripts, and use of Chatfuel analytics to monitor conversation volume and refine content, embedding the application into Airsat customer engagement processes. | |
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Aspro Tools | Distribution | 25 | $6M | United Kingdom | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2022 | n/a | In 2022, Aspro Tools deployed Chatfuel on its website to provide conversational support. The implementation uses Chatfuel as the customer-facing chatbot within the Chatbots and Conversational AI category, surfaced through the company website to address sales inquiries and basic customer service interactions for the distribution business. Configuration work focused on designing conversational flows, automated responses for frequently asked questions, and lead capture funnels, leveraging standard Chatfuel capabilities for dialogue orchestration and fallback routing to human agents. Operational ownership was assigned to sales and customer support teams, and the rollout was scoped to the website channel with iterative tuning of conversational content and escalation rules. | |
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Banking and Financial Services | 7000 | $386M | Nicaragua | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $2M | Singapore | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Automotive | 200 | $30M | Canada | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 59 | $7M | United States | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2020 | n/a |
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Insurance | 100 | $10M | Philippines | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Life Sciences | 21 | $3M | Philippines | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $2M | Vietnam | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Buyer Intent: Companies Evaluating Chatfuel
- BlackRock, a United States based Banking and Financial Services organization with 19900 Employees
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