List of Chatfuel Customers
Chatfuel
555 De Haro St Suite 280,
San Francisco, 94107, CA,
United States
San Francisco, 94107, CA,
United States
1 234-567-8901
Professional Services
59
$7M
Since 2010, our global team of researchers has been studying Chatfuel customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatfuel for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatfuel for Chatbots and Conversational AI include: KMC Solutions, a Philippines based Construction and Real Estate organisation with 5000 employees and revenues of $600.0 million, Banco Lafise, a Nicaragua based Banking and Financial Services organisation with 7000 employees and revenues of $386.0 million, Boulevard Toyota, a Canada based Automotive organisation with 200 employees and revenues of $30.0 million, CLIMBS Life and General Insurance Cooperative Official, a Philippines based Insurance organisation with 100 employees and revenues of $10.0 million, Master of Code Global Ukraine, a Ukraine based Professional Services organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatfuel, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatfuel customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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365Begin | Consumer Packaged Goods | 10 | $2M | Vietnam | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 365Begin implemented Chatfuel on its public website to introduce conversational automation for its consumer packaged goods operations in Vietnam. 365Begin deployed Chatfuel Chatbots and Conversational AI to centralize customer-facing messaging on product and storefront pages, embedding the Chatfuel widget and configuring initial entry point flows to capture and qualify incoming inquiries. The project aligned with the company size and operational model, focusing on lightweight deployment that a small team can maintain.
Configuration centered on conversational flow design, FAQ automation, simple lead capture and handoff paths to internal contact points. The Chatfuel implementation used modular bot blocks and decision trees to mirror product categories and common customer intents, and it included content editing workflows for updating scripted responses. The application name Chatfuel appears in administrative and content documentation to ensure clarity between platform configuration and site content.
Operationally the rollout covered customer support and online marketing touchpoints, with ownership assigned to the product and marketing stakeholders for message governance and iterative updates. Governance emphasized content versioning and periodic review cycles to keep conversational flows aligned with promotions and inventory changes, with day to day management scaled to a small cross functional team. 365Begin Chatfuel Chatbots and Conversational AI supports the company business functions of customer service and digital commerce communication without introducing enterprise scale integrations.
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Airsat | Communications | 30 | $4M | Argentina | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2024 | n/a |
In 2024, Airsat deployed Chatfuel on its website to deliver web-based conversational interactions. The deployment centers on Chatfuel, classified under Chatbots and Conversational AI, with a clear focus on handling inbound customer queries and structuring initial sales or service conversations for the communications provider based in Argentina.
Configuration work emphasized conversational flow design, user attribute capture, quick reply and menu structures, and web messenger widget placement, reflecting capabilities common to Chatbots and Conversational AI platforms. Implementation included the Chatfuel content editor and flow orchestration to model question and answer paths, lead capture forms to collect contact data, and segmentation logic to route visitor intents to appropriate responses.
Operational scope is the company website, supporting customer service and commercial inquiry workflows, with administration assigned to a small internal team consistent with Airsat size and organizational scale. Governance included staged publishing of flows, iterative updates based on chat transcripts, and use of Chatfuel analytics to monitor conversation volume and refine content, embedding the application into Airsat customer engagement processes.
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Aspro Tools | Distribution | 25 | $6M | United Kingdom | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Aspro Tools deployed Chatfuel on its website to provide conversational support. The implementation uses Chatfuel as the customer-facing chatbot within the Chatbots and Conversational AI category, surfaced through the company website to address sales inquiries and basic customer service interactions for the distribution business.
Configuration work focused on designing conversational flows, automated responses for frequently asked questions, and lead capture funnels, leveraging standard Chatfuel capabilities for dialogue orchestration and fallback routing to human agents. Operational ownership was assigned to sales and customer support teams, and the rollout was scoped to the website channel with iterative tuning of conversational content and escalation rules.
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Banco Lafise | Banking and Financial Services | 7000 | $386M | Nicaragua | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Banco Lafise implemented Chatfuel on its public website. Banco Lafise deployed Chatfuel from the Chatbots and Conversational AI category to create an embedded web chat channel that handles customer-facing inquiries and initial triage.
The deployment uses a cloud-managed Chatfuel backend with a client side web chat widget embedded in the corporate site. The implementation centers on configured conversational flows, intent classification and scripted response modules, with explicit escalation paths and handover to live agents for complex cases.
Operational coverage is focused on digital customer service and retail banking customer touchpoints exposed through the website. The Chatfuel implementation interacts with existing contact channels through handover workflows and is maintained by the digital channels and customer service teams.
Governance includes conversational content ownership, version control for response scripts, and defined escalation and compliance protocols to route conversations to human agents when required. Ongoing maintenance is organized as iterative updates to conversational flows and intent models aligned to the banks service and support processes.
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Beato Fiore | Professional Services | 10 | $2M | Singapore | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Beato Fiore implemented Chatfuel, deploying a Chatbots and Conversational AI solution on its public website. The engagement reflects a small professional services firm in Singapore with a compact operational footprint, using Chatfuel to centralize client intake and routine customer engagement without enterprise scale infrastructure.
The implementation focused on web widget deployment and conversational flow configuration, including FAQ automation, lead capture forms, quick reply menus, and basic appointment booking workflows. Chatfuel conversational design emphasized intent driven prompts and fallback handling, with message templates and broadcast capabilities configured to align with the companys client outreach patterns.
Operational coverage is limited to the customer facing website and supports marketing and front office operations, with content and flow governance handled by internal staff. Management processes include scripted conversation versioning, periodic content reviews, and use of the Chatfuel administration interface for monitoring interactions and adjusting flows.
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Automotive | 200 | $30M | Canada | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 59 | $7M | United States | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2020 | n/a |
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Insurance | 100 | $10M | Philippines | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Life Sciences | 21 | $3M | Philippines | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $2M | Vietnam | Chatfuel | Chatfuel | Chatbots and Conversational AI | 2023 | n/a |
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Showing 1 to 10 of 35 entries
Buyer Intent: Companies Evaluating Chatfuel
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Chatfuel Coverage
Chatfuel is a Chatbots and Conversational AI solution from Chatfuel.
Companies worldwide use Chatfuel, from small firms to large enterprises across 21+ industries.
Organizations such as KMC Solutions, Banco Lafise, Boulevard Toyota, CLIMBS Life and General Insurance Cooperative Official and Master of Code Global Ukraine are recorded users of
Chatfuel for Chatbots and Conversational AI.
Companies using Chatfuel are most concentrated in Construction and Real Estate, Banking and Financial Services and Automotive, with adoption spanning over 21 industries.
Companies using Chatfuel are most concentrated in Philippines, Nicaragua and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Chatfuel across Americas, EMEA, and APAC.
Companies using Chatfuel range from small businesses with 0-100 employees - 85.71%, to mid-sized firms with 101-1,000 employees - 8.57%, large organizations with 1,001-10,000 employees - 5.71%, and global enterprises with 10,000+ employees - 0%.
Customers of Chatfuel include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Chatfuel customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.