List of Chative Customers
Since 2010, our global team of researchers has been studying Chative customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chative for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chative for Chatbots and Conversational AI include: Chative.io, a Singapore based Professional Services organisation with 50 employees and revenues of $5.0 million, Academic Approach, a United States based Education organisation with 26 employees and revenues of $2.0 million, Galablynx Pte, a Singapore based Professional Services organisation with 10 employees and revenues of $2.0 million, Thich Lam Moc, a Vietnam based Professional Services organisation with 10 employees and revenues of $2.0 million, BotStar, a Vietnam based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Chative, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chative customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Academic Approach | Education | 26 | $2M | United States | Chative.io | Chative | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Academic Approach deployed Chative on its public website to provide a site-embedded conversational interface. The implementation positions Chative within the Chatbots and Conversational AI category and targets front-line web engagement for prospective students and general site visitors. The deployment is focused on web widget delivery rather than backend platform replacement, reflecting a lightweight, customer-facing architecture.
Chative was configured as an embedded conversational widget with scripted dialog flows for frequently asked questions, program information, scheduling inquiries, and conversational lead capture. Functional capabilities implemented include session-based conversation routing, contact capture for human follow-up, configurable message sequences, and a managed content knowledge base to drive responses. Configuration work emphasized conversational flow design, fallback handling, and administrative controls for updating scripts without developer intervention.
Operational ownership was retained internally with marketing and student services responsible for content governance and escalation rules. Rollout covered the company website and existing staff workflows for follow-up, with periodic review cycles to refine conversational content and response logic. The narrative centers on Academic Approach using Chative as a web-first Chatbots and Conversational AI tool to streamline inbound engagement and capture prospective student interest.
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BotStar | Professional Services | 10 | $2M | Vietnam | Chative.io | Chative | Chatbots and Conversational AI | 2022 | n/a |
In 2022, BotStar implemented Chative on its public website. The deployment uses Chative in the Chatbots and Conversational AI category to provide website based conversational engagement and customer touchpoints. Chative is embedded as a web chat widget to handle visitor interactions and surface automated conversational flows.
Configuration emphasizes conversational flow design, intent recognition, a knowledge base for FAQs, and lead capture forms, reflecting standard Chatbots and Conversational AI functional modules. Administration and content updates are handled within Chative by BotStar's core operations team, with lightweight governance for iterative script and routing adjustments. The scope is focused on front end website engagement for sales and support workflows rather than broad enterprise integrations.
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Chative.io | Professional Services | 50 | $5M | Singapore | Chative.io | Chative | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Chative.io deployed Chative on its corporate website. Chative is a Chatbots and Conversational AI application implemented as a browser-based conversational interface to capture visitor queries and qualify leads on public-facing pages.
The implementation uses a lightweight JavaScript embed to present a chat widget and relies on a cloud-hosted conversational engine for runtime processing. Functional capabilities configured include conversational flow orchestration, intent detection, session state persistence, scripted responses and webform-based lead capture, aligned with typical Chatbots and Conversational AI workflows. Automation rules govern routing of routine inquiries to automated flows with escalation triggers for human intervention.
Operational coverage is limited to customer-facing web pages, affecting customer support and sales lead qualification processes. Governance and content ownership are managed internally with marketing and support teams maintaining conversation scripts and escalation rules, and the rollout executed as a site-level embed without involvement of external implementation partners. This implementation positions Chative.io Chative Chatbots and Conversational AI as the primary web chat surface for customer engagement and lead capture.
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Consumer Packaged Goods | 10 | $2M | Vietnam | Chative.io | Chative | Chatbots and Conversational AI | 2023 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Chative.io | Chative | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 10 | $2M | Singapore | Chative.io | Chative | Chatbots and Conversational AI | 2022 | n/a |
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Construction and Real Estate | 4 | $1M | Mexico | Chative.io | Chative | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 10 | $2M | Vietnam | Chative.io | Chative | Chatbots and Conversational AI | 2022 | n/a |
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Retail | 10 | $1M | United States | Chative.io | Chative | Chatbots and Conversational AI | 2024 | n/a |
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Buyer Intent: Companies Evaluating Chative
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