List of Cision Media Monitoring Customers
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United States
Since 2010, our global team of researchers has been studying Cision Media Monitoring customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cision Media Monitoring for PR and Media Communication from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cision Media Monitoring for PR and Media Communication include: Uber, a United States based Transportation organisation with 31100 employees and revenues of $43.98 billion, London Docklands Development Corporation, a United Kingdom based Professional Services organisation with 239 employees and revenues of $30.0 million, Alliance For Science, a United States based Non Profit organisation with 150 employees and revenues of $16.0 million and many others.
Contact us if you need a completed and verified list of companies using Cision Media Monitoring, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cision Media Monitoring customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alliance For Science | Non Profit | 150 | $16M | United States | Cision | Cision Media Monitoring | PR and Media Communication | 2018 | n/a |
In 2018, Alliance For Science implemented Cision Media Monitoring to support its PR and Media Communication activities. The engagement was executed through Cision Insights as a multi-year media monitoring and social listening program focused on biotechnology topics including GMOs and gene editing.
Cision Media Monitoring was configured to run media monitoring and social listening modules to track coverage and sentiment around GMOs and gene editing across traditional press and social channels. Functional capabilities emphasized sentiment tagging, topic and keyword tracking, and coverage aggregation to surface narratives, influencers, and recurring themes.
The program was managed from the Alliance For Science U.S. base at the Boyce Thompson Institute and produced published findings as well as a peer reviewed output. Operational scope supported communications and research functions within Alliance For Science, aligning monitoring outputs with public facing messaging and outreach activity.
Governance and workflow adjustments integrated monitoring outputs into messaging and misinformation response processes, enabling the communications team to refine narratives and counter misinformation across traditional and social channels. Module usage emphasized continuous listening and analytics to inform editorial planning and targeted outreach strategies.
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London Docklands Development Corporation | Professional Services | 239 | $30M | United Kingdom | Cision | Cision Media Monitoring | PR and Media Communication | 2017 | n/a |
In 2017, The Museum of London implemented Cision Media Monitoring in the PR and Media Communication category. The engagement established a PR measurement framework that combined audience research, media content analysis and real-time media monitoring to link earned media exposure to visitor numbers and to optimize outreach.
Implementation centered on configuring Cision Media Monitoring to capture coverage and social signals and to feed content analysis workflows. Functional capabilities implemented included real-time alerts, media content aggregation, reach and sentiment tracking, and measurement dashboards that supported correlation of coverage with onsite visitor counts.
Operational scope covered PR, marketing and audience development teams at the Museum, with Cision intelligence tools used to attribute visitor spikes to intensified media coverage and to refine outreach across earned and social channels. The program embedded the measurement framework into campaign planning cycles to make media performance visible to program owners and content teams.
Governance and process changes focused on routinizing audience research and media content analysis into reporting and decision workflows, with dashboards and alerting used to inform tactical outreach. Outcomes reported included an increase in social engagement of around 60 percent and the ability to directly attribute visitor spikes to boosted media coverage using Cision intelligence tools.
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Uber | Transportation | 31100 | $44.0B | United States | Cision | Cision Media Monitoring | PR and Media Communication | 2017 | n/a |
In 2017, Uber implemented Cision Media Monitoring to support crisis and brand reputation management during a major cybersecurity incident. The deployment targeted PR and Media Communication workflows, with a focus on real-time visibility across United States and global media to identify opportunities for targeted messaging and rapid reputation response.
Uber used Cision Media Monitoring and Cision Insights to provide continuous media monitoring and consolidated insights, applying category-aligned capabilities such as real-time alerting, keyword and topic tracking, sentiment analysis, media list generation, and executive dashboards. Cision Media Monitoring was configured to surface audience segmentation signals and priority mentions, enabling communications teams to craft targeted outreach and refine messaging cadence during the incident.
Operationally the implementation supported crossfunctional use by communications, public affairs, and incident response teams, integrating media intelligence into crisis decision workflows and message triage. The engagement emphasized centralized monitoring and rapid escalation paths so that PR and security stakeholders could coordinate responses, with the explicit outcome of supporting rapid reputation management and audience segmentation as described in the case study.
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