List of Cloud4Feed Platform Customers
Istanbul, 34415,
Turkey
Since 2010, our global team of researchers has been studying Cloud4Feed Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cloud4Feed Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cloud4Feed Platform for Customer Experience include: Defacto, a Turkey based Retail organisation with 15000 employees and revenues of $1.00 billion, Yves Rocher Türkiye, a Turkey based Consumer Packaged Goods organisation with 500 employees and revenues of $43.0 million, Urban Fit Company, a United Kingdom based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Cloud4Feed Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cloud4Feed Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Defacto | Retail | 15000 | $1.0B | Turkey | Cloud4Feed | Cloud4Feed Platform | Customer Experience | 2025 | n/a |
In 2025, Defacto implemented Cloud4Feed Platform to centralize Customer Experience for its retail operations across Turkey. The deployment targeted scaling customer feedback handling across the retailer's stores and channels, aligning CX workflows with operational priorities.
The implementation configured Cloud4Feed Platform modules including AutoView automated feedback workflows, surveying engines, alerting, and auto-scheduled reporting. These components were used to standardize feedback capture, create automated escalation triggers, and deliver scheduled insight reports to operational teams and store-level staff.
The project explicitly addressed CX and CRM process orchestration, using Cloud4Feed Platform reporting to consolidate channel feedback and the AutoView workflow to operationalize responses, without specifying external system integrations. Operational coverage covered store and channel CX handling across Turkey, supporting both in-store and multi-channel feedback streams.
Governance and process changes focused on standardizing surveying cadence, alert routing, and report distribution to accelerate response times. The deployment aimed to help the retailer act faster on feedback and raise service consistency across Defacto stores and channels.
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Urban Fit Company | Leisure and Hospitality | 10 | $1M | United Kingdom | Cloud4Feed | Cloud4Feed Platform | Customer Experience | 2022 | n/a |
In 2022 Urban Fit Company configured the Cloud4Feed Platform to support Customer Experience workflows for its UK operations. The implementation centered on small‑scale, cloud hosted configuration appropriate for a 10 person leisure and hospitality business, and it directly tied the Cloud4Feed Platform to frontline workforce and HR payroll processes.
The deployment leveraged scheduling and payroll export capabilities within the Cloud4Feed Platform, focused on shift scheduling, time and attendance alignment, and exportable payroll feeds. Configuration emphasized shift swap workflows that allow trainers to exchange shifts inside the scheduling app, and mapping logic to produce payroll exports aligned to actual hours worked.
Urban Fit Company continued to use ClockIt for shift scheduling and time and attendance, with the Cloud4Feed Platform configured to consume or reconcile ClockIt time data into its payroll export routines. Operational coverage targeted trainers and store managers, and the solution routed scheduling events and payroll export files through HR and payroll workflows in the United Kingdom.
Governance and process changes included formalizing shift swap approval steps inside the scheduling workflow and validating payroll export records against time and attendance data. Outcomes called out in the implementation noted that payroll data aligned with actual hours and that administrative burden for store managers was reduced.
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Yves Rocher Türkiye | Consumer Packaged Goods | 500 | $43M | Turkey | Cloud4Feed | Cloud4Feed Platform | Customer Experience | 2025 | n/a |
In 2025 Yves Rocher Türkiye implemented the Cloud4Feed Platform to centralize omnichannel customer feedback and deliver Customer Experience analytics across retail and ecommerce touchpoints in Turkey. The engagement positioned Cloud4Feed Platform as the primary Customer Experience tool for ingesting and analyzing signals from store, web and mobile channels at scale.
The implementation deployed functional modules for AI driven NPS scoring, sentiment analytics and CX reporting, with configuration focused on automated signal ingestion, normalization and dashboarding. The Cloud4Feed Platform was configured to process roughly 100k monthly customer signals, enabling classification and trend analysis across product and touchpoint dimensions described in the vendor case study.
Operational coverage extended across CX, retail operations and ecommerce teams in Turkey, with outputs routed into centralized reporting for store management and digital channels. Integrations were realized at the touchpoint level, linking in store, web and mobile feedback streams into the Cloud4Feed Platform for unified analytics without naming external system vendors.
The engagement focused on CX analytics and reporting and delivered a reported 36% improvement in NPS, as stated in the source case study. The deployment emphasized regular analysis cycles and actionable insight delivery to business stakeholders, supporting ongoing feedback triage and experience improvement efforts.
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