List of Commerce Vision Lucy Customers
West End, 4101, QLD,
Australia
Since 2010, our global team of researchers has been studying Commerce Vision Lucy customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Commerce Vision Lucy for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Commerce Vision Lucy for Order Management include: Royal Foods, a Australia based Distribution organisation with 200 employees and revenues of $60.0 million, Morco Fresh, a Australia based Consumer Packaged Goods organisation with 140 employees and revenues of $25.0 million, Kincrome, a Australia based Distribution organisation with 180 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Commerce Vision Lucy, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Commerce Vision Lucy customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Kincrome | Distribution | 180 | $20M | Australia | Commerce Vision | Commerce Vision Lucy | Order Management | 2018 | n/a |
In 2018, Kincrome implemented Commerce Vision Lucy to automate emailed PDF purchase orders into Pronto ERP. The Commerce Vision Lucy deployment targeted Order Management functions, focusing on automated order capture and improving order-to-cash velocity across the distribution business.
Commerce Vision Lucy was configured for PDF ingestion and parsing, validation and mapping of order fields, and automated posting into Pronto ERP. The implementation included exception handling and routing so that orders failing validation are escalated to customer service for review, preserving data integrity during automated processing.
Operational coverage spans Kincrome’s Australia customer base, with Lucy processing a meaningful portion of orders, roughly 20 percent of about 4,000 customers. The solution impacted order entry and customer service workflows, freeing customer service staff to focus on higher-value activities while the system handled routine purchase order ingestion.
Governance established operational procedures for exception management and ongoing monitoring of automated order flows, aligning order entry ownership between the Order Management function and customer service teams. The deployment of Commerce Vision Lucy into Pronto ERP reduced manual order entry requirements and contributed to improved order-to-cash velocity.
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Morco Fresh | Consumer Packaged Goods | 140 | $25M | Australia | Commerce Vision | Commerce Vision Lucy | Order Management | 2018 | n/a |
In 2018, Morco Fresh deployed Commerce Vision Lucy to automate sales order entry for its national foodservice operations in Australia. Commerce Vision Lucy is an Order Management application that automated capture of emailed purchase orders and scaled order intake to more than 6,000 orders, covering over 20,000 lines, processed each week.
The implementation focused on automated order capture and structured data extraction from email purchase orders, converting manual keystroke entry into machine-readable order records. Commerce Vision Lucy delivered rule-based validation, field-level verification, and exception workflows that routed problematic orders to operators for remediation while allowing validated orders to proceed into Morco Fresh order lifecycle processes.
Operationally the deployment centralized order intake across Morco Fresh national channels and updated intake governance to emphasize automated validation and exception management. Company customer materials state that moving from manual entry to Commerce Vision Lucy significantly boosted capacity and fulfilment speed in Australia, enabling sustained high-throughput order processing for the foodservice business.
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Royal Foods | Distribution | 200 | $60M | Australia | Commerce Vision | Commerce Vision Lucy | Order Management | 2017 | n/a |
In 2017 Royal Foods trialled and then adopted Commerce Vision Lucy to automate inbound PDF purchase orders into its Pronto ERP. Royal Foods deployed Commerce Vision Lucy as an Order Management solution to automate purchase order ingestion and to accelerate fulfillment operations across its Australian distribution footprint.
The implementation focused on automated document ingestion and PO line parsing, mapping extracted order lines into Pronto ERP for order creation and routing. Configuration included exception handling and workflow queues to surface unreadable PDFs or data errors for human review, aligning with common Order Management functional workflows for order orchestration and error resolution.
Commerce Vision Lucy was integrated directly with Pronto ERP, eliminating early morning manual processing of emailed PDF orders and enabling round the clock order intake. Commerce Vision reports Lucy now processes over 50 per cent of Royal Foods' approximately 30,000 order lines per month in Australia, which improved fulfillment speed and reduced order entry errors while allowing staff to be redeployed to higher value tasks.
Rollout began with a trial phase followed by wider adoption, with governance centered on exception management and incremental configuration to expand automated coverage. The architecture localized processing at Royal Foods distribution operations, with operational scope limited to order capture and ERP order creation within Australian sites.
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