List of Crown Freight Manager Customers
Buffalo, 14227, NY,
United States
Since 2010, our global team of researchers has been studying Crown Freight Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Crown Freight Manager for Distribution ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Crown Freight Manager for Distribution ERP include: Air Ground Xpress, a United States based Transportation organisation with 300 employees and revenues of $60.0 million, The Expediting Co., a United States based Transportation organisation with 180 employees and revenues of $20.0 million, Unicorn Transportation, a United States based Transportation organisation with 21 employees and revenues of $3.0 million, Florida Freight and Cartage, a United States based Transportation organisation with 12 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Crown Freight Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Air Ground Xpress | Transportation | 300 | $60M | United States | CrownDataSystems | Crown Freight Manager | Distribution ERP | 2016 | n/a |
In 2016, Air Ground Xpress implemented Crown Freight Manager. Air Ground Xpress deployed Crown Freight Manager, a Distribution ERP, to streamline local pick-up and delivery, dispatch operations and cartage billing across its US terminals, improving operational organization and service consistency.
Vendor materials indicate the Crown Freight Manager deployment includes dispatch functionality and driver mobile capabilities such as CrownX, together with cartage billing and terminal operations modules common to Distribution ERP implementations. Crown Freight Manager is used to orchestrate dispatch workflows, capture driver activity through mobile functions, and manage cartage invoicing across point to point terminal operations.
Operational coverage is stated as across US terminals, with the system consolidating dispatch and billing processes under a common operational model. The rollout emphasized standardized dispatch workflows and centralized billing governance to increase service consistency between sites.
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Florida Freight and Cartage | Transportation | 12 | $3M | United States | CrownDataSystems | Crown Freight Manager | Distribution ERP | 2018 | n/a |
In 2018 Florida Freight and Cartage implemented Crown Freight Manager, a Distribution ERP solution from CrownDataSystems, to support day-to-day freight operations, dispatch and billing across its Orlando-based operations. The company reports multi-year use of Crown Freight Manager and relies on the application for core operational functions across its small, single-site freight business.
The deployment centers on operational modules configured for dispatch management, billing, and basic CRM and operations as inferred from vendor quotes and customer reviews, with Crown Freight Manager used to orchestrate order intake, carrier assignment, run planning and invoice generation workflows. Governance and process organization have been aligned around dispatch and billing teams, with the system acting as the primary transactional record for customer contacts, shipments and invoicing rather than a hub for broad enterprise integrations.
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The Expediting Co. | Transportation | 180 | $20M | United States | CrownDataSystems | Crown Freight Manager | Distribution ERP | 2018 | n/a |
In 2018, The Expediting Co. implemented Crown Freight Manager. The Crown Freight Manager deployment, categorized as Distribution ERP, centralized execution, planning, and load manifesting for local pickup and delivery and daily Linehaul at the company headquarters, while coordinating manifest and planning activities for satellite stations in ORD, IND, CVG, and CMH.
The implementation emphasized operational modules for dispatch and load planning, detailed manifesting, customer service and real time customer updating, driver scheduling and class A and B driver management, warehouse operations, dock management, and fleet maintenance workflows. Configuration work included chain of custody orchestration and role based operational controls to support high security freight handling consistent with aerospace and military movement requirements and STA cleared operations.
Integrations focused on practical data exchange and customer connectivity, leveraging Excel based import and export routines and links to customer specific portals such as My AIT to support shipment building and customer communications. Operational coverage spanned dock personnel, drivers, warehouse staff, customer service teams, and fleet maintenance at HQ and the listed satellite stations, enabling end to end shipment execution and carrier orchestration.
Governance and process changes formalized driver and dock duty reorganization and instituted scheduled coverage practices to handle driver call offs and maintain continuity of service. The project explicitly reorganized duties to streamline the chain of custody and to minimize unnecessary labor and overhead costs while preserving real time customer visibility and high security handling procedures.
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Unicorn Transportation | Transportation | 21 | $3M | United States | CrownDataSystems | Crown Freight Manager | Distribution ERP | 2017 | n/a |
In 2017, Unicorn Transportation implemented Crown Freight Manager, a Distribution ERP, to manage final mile cartage and shipment tracking across its Baltimore/Washington region operations. Crown Freight Manager is described as the operational system for coordinating cartage assignments, shipment visibility, and customer service workflows for the company.
The implementation centered on Crown Freight Manager core modules, with vendor material indicating use of Dock Manager and the CFM core for tracking and billing. Configuration work focused on shipment status lifecycles, cartage rate tables, automated billing rules, and dock scheduling to consolidate dispatch, billing, and dock operations within the Distribution ERP.
Operational coverage included dispatch, dock operations, billing, and customer service teams serving the Baltimore/Washington market, with the system handling shipment tracking, electronic manifests, and proof of delivery capture as part of normal workflows. The deployment standardized operational procedures and aligned shipment visibility with customer service processes to support final mile cartage execution.
Governance elements implemented included role based access controls, user provisioning aligned to operational roles, and updates to standard operating procedures to reflect system driven workflows and billing rules. Vendor and customer material state the deployment was intended to streamline workflow and improve customer service, and specific module assignments such as Dock Manager and CFM core are inferred from vendor testimonials rather than detailed public implementation documentation.
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