List of CUSI Utility Billing Customers
Continental Utility Solutions
300 S Church St Ste 200,
Jonesboro, 72401-2904, AR,
United States
Jonesboro, 72401-2904, AR,
United States
1 800-240-1420
Professional Services
23
$3M
Since 2010, our global team of researchers has been studying CUSI Utility Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CUSI Utility Billing for Utilities Customer Care and Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CUSI Utility Billing for Utilities Customer Care and Billing include: West Feliciana Parish, LA, a United States based Government organisation with 83 employees and revenues of $8.0 million, City of Rainbow City, AL, a United States based Government organisation with 65 employees and revenues of $7.0 million, Town of Big Flats, NY, a United States based Government organisation with 50 employees and revenues of $7.0 million, Village of Newark, NY, a United States based Government organisation with 50 employees and revenues of $7.0 million, City of Lavon, TX, a United States based Government organisation with 15 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CUSI Utility Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CUSI Utility Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Lavon, TX | Government | 15 | $1M | United States | CUSI | CUSI Utility Billing | Utilities Customer Care and Billing | 2019 | n/a |
In 2019, City of Lavon, TX implemented CUSI Utility Billing in the Utilities Customer Care and Billing category. The CUSI Utility Billing instance is published to the city website for customer account access and bill presentation, indicating use of the vendor's online customer portal capabilities. The implementation supports municipal utility billing operations for the city government and centralizes account and billing visibility online.
Configuration focused on core Utilities Customer Care and Billing functional areas, including customer account management, billing and invoicing, and an online self service portal consistent with category capabilities. The deployment aligns billing workflows with municipal finance and customer service processes, enabling online statements and account authentication through the city website. Operational coverage is centered on municipal utility billing and customer service functions, reflecting the small municipal administrative scale.
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City of Rainbow City, AL | Government | 65 | $7M | United States | CUSI | CUSI Utility Billing | Utilities Customer Care and Billing | 2018 | n/a |
In 2018, City of Rainbow City, AL implemented CUSI Utility Billing. The deployment serves the municipal Utilities Board of Rainbow City and centralizes customer account management and billing workflows under the Utilities Customer Care and Billing category.
CUSI Utility Billing was configured to provide a public self service portal and back office billing capabilities. The public portal includes Log In and Account Preferences screens and exposes online payment functionality at rbcwater.epayub.com, where customers are notified of a 2% convenience fee on credit and debit card payments. Functional capabilities implemented include customer account management, bill presentment and payment posting, and portal-based account preferences.
Operational ownership sits with the municipal utility billing group and municipal finance stakeholders, consolidating customer care and billing processes into a single application instance. Configuration emphasizes customer-facing authentication and payment orchestration together with centralized billing administration, aligning the City of Rainbow City, AL CUSI Utility Billing Utilities Customer Care and Billing relationship with everyday utility customer service and revenue collection operations.
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Town of Big Flats, NY | Government | 50 | $7M | United States | CUSI | CUSI Utility Billing | Utilities Customer Care and Billing | 2020 | n/a |
In 2020, Town of Big Flats, NY deployed CUSI Utility Billing to provide Utilities Customer Care and Billing for municipal account management and online payment acceptance. The CUSI Utility Billing application is presented on the municipality website through a customer login and payment portal hosted at the town payment site, enabling resident access to account details and bill presentment.
The implementation centers on customer account management and automated billing cycle orchestration, with standard Utilities Customer Care and Billing capabilities such as invoice generation, electronic bill delivery, and online payment processing. Configuration appears focused on web‑facing self service workflows for ratepayers and administrative billing controls for town staff, consistent with small municipality operational needs.
Operational coverage is municipal in scope, serving the Town of Big Flats utilities and finance staff and the town’s utility customer base through the web portal. The deployment is integrated into the town website as the public payment and account access channel, and it supports daily billing operations, customer inquiries, and payment reconciliation activities handled by the utilities billing function.
Governance and workflow adjustments emphasize role based access for billing administrators, online payment reconciliation procedures, and centralized configuration of billing schedules and notification templates within the CUSI Utility Billing administrative console. Rollout and ongoing operations are structured to support the town finance and utilities departments managing customer accounts and receivables through the municipal portal.
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Village of Newark, NY | Government | 50 | $7M | United States | CUSI | CUSI Utility Billing | Utilities Customer Care and Billing | 2020 | n/a |
In 2020, the Village of Newark, NY deployed CUSI Utility Billing to deliver a web-facing customer account and billing portal. The CUSI Utility Billing implementation uses the Utilities Customer Care and Billing application embedded on the municipal website for bill presentment, account lookup, and online payments. The public-facing payment portal is reachable from the village site at https://newarkvillage.epayub.com/Account/Login and is provisioned for resident self-service payment and account access.
The deployment focuses on customer account management, recurring invoicing, and electronic payment workflows aligned with Utilities Customer Care and Billing functionality, and it serves the village utilities and finance functions. Operational coverage includes municipal utilities billing, customer service interactions via the portal, and online payment routing into municipal receipting processes. Governance changes centered on centralizing account access through the vendor portal and aligning billing and customer service processes to the web-based workflow.
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West Feliciana Parish, LA | Government | 83 | $8M | United States | CUSI | CUSI Utility Billing | Utilities Customer Care and Billing | 2015 | n/a |
In 2015 West Feliciana Parish, LA deployed CUSI Utility Billing as its customer billing system. The implementation is positioned as a Utilities Customer Care and Billing solution exposed through the parish public website and a CUSI-hosted payment portal at https://wfparish.epayub.com/Account/Login, providing online account access and web-based payment processing.
CUSI Utility Billing in this deployment delivers typical Utilities Customer Care and Billing capabilities including customer account management, automated bill generation and invoice presentment, and electronic payment handling for municipal utility collections. Operational ownership is centered on the parish utilities billing and customer service functions, with configuration focused on rate calculation, billing cycles and customer self-service workflows, integrating the customer-facing web payment channel with internal billing operations to support West Feliciana Parish, LA CUSI Utility Billing Utilities Customer Care and Billing for local government revenue management.
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Buyer Intent: Companies Evaluating CUSI Utility Billing
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CUSI Utility Billing. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CUSI Utility Billing for Utilities Customer Care and Billing include:
- United Systems & Software, a United States based Professional Services organization with 58 Employees
- Hb&Ts Utility District, a United States based Utilities company with 11 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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United Systems & Software | Professional Services | 58 | $15M | United States | 2025-12-29 |
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Hb&Ts Utility District | Utilities | 11 | $1M | United States | 2025-09-23 |
FAQ - APPS RUN THE WORLD CUSI Utility Billing Coverage
CUSI Utility Billing is a Utilities Customer Care and Billing solution from CUSI.
Companies worldwide use CUSI Utility Billing, from small firms to large enterprises across 21+ industries.
Organizations such as West Feliciana Parish, LA, City of Rainbow City, AL, Town of Big Flats, NY, Village of Newark, NY and City of Lavon, TX are recorded users of
CUSI Utility Billing for Utilities Customer Care and Billing.
Companies using CUSI Utility Billing are most concentrated in Government, with adoption spanning over 21 industries.
Companies using CUSI Utility Billing are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CUSI Utility Billing across Americas, EMEA, and APAC.
Companies using CUSI Utility Billing range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of CUSI Utility Billing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CUSI Utility Billing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.