List of CX Genie Customers
Dubai, x,
United Arab Emirates
Since 2010, our global team of researchers has been studying CX Genie customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CX Genie for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CX Genie for Customer Experience include: CX Genie, a United Arab Emirates based Professional Services organisation with 50 employees and revenues of $5.0 million, Virtue Recovery Las Vegas United States, a United States based Healthcare organisation with 50 employees and revenues of $5.0 million, GrowMeOrganic India, a India based Communications organisation with 10 employees and revenues of $1.0 million, Atozaitools India, a India based Media organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using CX Genie, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CX Genie customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Atozaitools India | Media | 10 | $1M | India | CX Genie | CX Genie | Customer Experience | 2024 | n/a |
In 2024, Atozaitools India deployed CX Genie on their website. The implementation positions CX Genie as the primary Customer Experience application for the companys customer-facing web channel, reflecting a web-embedded, SaaS-oriented deployment model tailored to a 10 person media firm.
Configuration focuses on customer engagement and support capabilities typical of Customer Experience platforms, including site-embedded conversational interfaces, inbound ticket capture, feedback collection workflows, and a centralized administration console for user and role management. Operational scope is the company website and the small internal support and marketing team, with governance implemented through administrative access controls, role based permissions, and staged configuration settings to manage message routing and response templates.
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CX Genie | Professional Services | 50 | $5M | United Arab Emirates | CX Genie | CX Genie | Customer Experience | 2024 | n/a |
In 2024, CX Genie implemented CX Genie on its corporate website to centralize client engagement for the Professional Services firm. The deployment uses the CX Genie application to deliver Customer Experience capabilities through an embedded conversational web interface, automated lead capture and routing, and knowledge-driven response management. The architecture is web-instrumented and operated as a cloud-hosted application providing session persistence and configurable dialogue management.
Operational coverage is focused on website-driven client interactions and supports sales and client services workflows across the company in the United Arab Emirates. Governance is organized around a central content and dialogue operations function that maintains intent models, response libraries, and analytics dashboards for ongoing tuning. The implementation emphasizes web embedding and runtime configuration, with operational terminology aligned to customer experience, conversational automation, and engagement orchestration.
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GrowMeOrganic India | Communications | 10 | $1M | India | CX Genie | CX Genie | Customer Experience | 2024 | n/a |
In 2024 GrowMeOrganic India implemented CX Genie to centralize website customer interactions and manage Customer Experience for its public-facing site. The implementation uses CX Genie as the primary customer engagement platform embedded on the company website to capture visitor inquiries and route conversational interactions to internal teams.
Deployment centered on configuring the CX Genie web chat widget and building conversational workflows and knowledge base driven responses that reflect typical Customer Experience capabilities. The configuration included automated response sequences, simple message triage, and session handoff to human agents to support live assistance and asynchronous messaging workflows.
Operational scope spans customer support and marketing touchpoints on the GrowMeOrganic India website, with staff using the CX Genie agent interface to manage inbound conversations and standardized response procedures. Governance focused on establishing scripted workflows, agent playbooks, and staged rollout on the public site to ensure consistent handling of customer inquiries.
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Healthcare | 50 | $5M | United States | CX Genie | CX Genie | Customer Experience | 2025 | n/a |
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Buyer Intent: Companies Evaluating CX Genie
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