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List of Datamere GENUS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Axpo United Kingdom Utilities 35 $538M United Kingdom Datamere Software Datamere GENUS Utilities Customer Care and Billing 2017 n/a
In 2017, Axpo United Kingdom implemented Datamere GENUS Enterprise to address complex industrial and commercial billing requirements. Axpo deployed Datamere GENUS Enterprise for Utilities Customer Care and Billing to support I&C billing, settlements and read-acceptance processes in the UK I&C market. The implementation centered on the billing module of Datamere GENUS Enterprise and extended to settlements and read-acceptance workflows. Configuration work captured pass-through cost handling, varied contractual billing rules and trade-related invoicing sequences, while Datamere Managed Services were engaged to remediate historical data and industry flow issues. Operational scope included Axpo billing operations and settlements teams managing day-to-day invoice generation, settlements processes and read-acceptance procedures, with Datamere GENUS Enterprise serving as the core billing and settlement engine. The project included structured training for Axpo staff on billing module usage to transfer operational capability and improve handling of industry flows and exceptions. Governance changes formalized read-acceptance workflows and integrated Datamere Managed Services into ongoing data quality and industry flow remediation. According to the case study, the deployment corrected historic billing issues and improved read acceptance.
Eni United Kingdom Oil, Gas and Chemicals 169 $1M United Kingdom Datamere Software Datamere GENUS Utilities Customer Care and Billing 2004 n/a
In 2004 Eni United Kingdom deployed Datamere GENUS Enterprise to support Utilities Customer Care and Billing across its trading and shipping operations. The implementation targets larger industrial and commercial supplies, with an explicit focus on billing and settlements across Eni teams operating in multiple European countries, reflecting a long standing vendor relationship spanning roughly two decades. The deployment uses the Enterprise edition of Datamere GENUS and configures a sophisticated billing engine together with Flex Billing capabilities to handle complex invoicing scenarios. Functional coverage includes flow management and complex invoice generation, with billing and settlements workflows orchestrated through the GENUS billing engine and Flex Billing configuration. Operational scope centers on billing and settlements teams across several European sites, with Eni Trading and Shipping responsible for central management and ongoing configuration. Integrations are scoped around cross border operational data flows and multi country invoicing needs, with GENUS acting as the central utilities billing and care system for those workflows. Governance has evolved through iterative configuration and long term vendor engagement, enabling progressive enhancement of billing rules and settlement processes within Datamere GENUS. The relationship and continued use of Datamere GENUS reflect sustained operational reliance on a purpose built Utilities Customer Care and Billing platform for I and C supply management.
Yorkshire Gas and Power United Kingdom Utilities 10 $1M United Kingdom Datamere Software Datamere GENUS Utilities Customer Care and Billing 2014 n/a
In 2014, Yorkshire Gas and Power United Kingdom implemented Datamere GENUS with Datamere Software to accelerate operational readiness under its gas supply licence. The deployment focused on core Utilities Customer Care and Billing workflows, explicitly targeting gas supply and billing processes across the UK supply footprint. The implementation configured Datamere GENUS with GENUS® gas & power billing modules and incorporated Datamere managed services. The engagement covered gas supply file protocols, migration planning and power-side development, aligning application configuration to supplier billing, reconciliation and file exchange requirements. Operational delivery adopted a managed-service model that provided joint access and training for Yorkshire Gas and Power United Kingdom staff alongside Datamere operational support. Governance centered on managed-service delivery and operational handover procedures, enabling YGP to operate billing and gas supply workflows using Datamere GENUS while leveraging Datamere managed services for ongoing protocol handling and migration support.
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FAQ - APPS RUN THE WORLD Datamere GENUS Coverage

Datamere GENUS is a Utilities Customer Care and Billing solution from Datamere Software.

Companies worldwide use Datamere GENUS, from small firms to large enterprises across 21+ industries.

Organizations such as Axpo United Kingdom, Yorkshire Gas and Power United Kingdom and Eni United Kingdom are recorded users of Datamere GENUS for Utilities Customer Care and Billing.

Companies using Datamere GENUS are most concentrated in Utilities and Oil, Gas and Chemicals, with adoption spanning over 21 industries.

Companies using Datamere GENUS are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Datamere GENUS across Americas, EMEA, and APAC.

Companies using Datamere GENUS range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Datamere GENUS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Datamere GENUS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Utilities Customer Care and Billing.