List of Deepgram Audio Intelligence Customers
San Francisco, 94104, CA,
United States
Since 2010, our global team of researchers has been studying Deepgram Audio Intelligence customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Deepgram Audio Intelligence for Cognitive Computing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Deepgram Audio Intelligence for Cognitive Computing include: CallTrackingMetrics, a United States based Professional Services organisation with 81 employees and revenues of $30.0 million, Nytro.Ai, a United States based Professional Services organisation with 25 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Deepgram Audio Intelligence, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Deepgram Audio Intelligence customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CallTrackingMetrics | Professional Services | 81 | $30M | United States | Deepgram | Deepgram Audio Intelligence | Cognitive Computing | 2025 | n/a |
In 2025, CallTrackingMetrics integrated Deepgram Audio Intelligence to improve call transcription accuracy. The implementation used Deepgram’s AI speech platform as a Cognitive Computing capability to power contact-center analytics and marketing attribution across the United States.
Deployment centered on embedding Deepgram Audio Intelligence into CallTrackingMetrics call ingestion and analytics workflows, producing higher-fidelity speech-to-text transcripts and more consistent confidence scoring. Functional capabilities implemented included automated transcription, transcript filtering to surface usable transcripts, and instrumentation for quality assurance sampling and agent coaching workflows. These capabilities align with Cognitive Computing patterns for real-time speech recognition and downstream analytics.
Operational scope targeted CallTrackingMetrics customers in the United States, with the solution applied to both contact-center analytics and campaign-level marketing attribution use cases. Usable transcription accuracy increased to greater than 90 percent, which reduced transcription costs and unlocked more reliable QA, agent coaching, and campaign-level marketing insights for CTM customers. Governance and process changes emphasized delivering higher-confidence transcripts to analytics consumers and directing lower-confidence recordings to human review.
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Nytro.Ai | Professional Services | 25 | $5M | United States | Deepgram | Deepgram Audio Intelligence | Cognitive Computing | 2024 | n/a |
In 2024, Nytro.Ai embedded Deepgram Audio Intelligence into its Pitch Intelligence platform by integrating Deepgram’s Speech-to-Text API to deliver accurate, real-time transcription for sales onboarding and readiness across the United States. The implementation positions Deepgram Audio Intelligence within Nytro.Ai’s sales enablement and HR training workflows under the Cognitive Computing category.
The deployment focused on streaming speech-to-text capture and real-time transcription services instrumented directly into learner sessions and coach review interfaces inside Pitch Intelligence. Functional capabilities implemented emphasized continuous transcription and transcript output that could be consumed by analytics pipelines and feedback workflows, with Deepgram’s Speech-to-Text API providing the primary transcription engine to ensure consistent text delivery for downstream processing.
The integration delivered consistent 90–92% transcription accuracy which improved downstream analytics and feedback workflows used by managers and learners and enabled faster ramp-to-revenue for sales representatives. This work ties Deepgram Audio Intelligence into Nytro.Ai’s operational readiness processes, creating a direct relationship between automated transcription, analytics ingestion, and coaching workflows within the Cognitive Computing implementation.
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