List of EasyVista EV Reach Customers
Noisy-le-Grand, 93160,
France
Since 2010, our global team of researchers has been studying EasyVista EV Reach customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased EasyVista EV Reach for IT Service Management, Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using EasyVista EV Reach for IT Service Management, Incident Management include: Coras Iompair Eireann (CIE), a Ireland based Transportation organisation with 12000 employees and revenues of $1.63 billion, Associated Press, a United States based Media organisation with 4500 employees and revenues of $1.00 billion, Groupe Lea Nature SA, a France based Consumer Packaged Goods organisation with 844 employees and revenues of $543.0 million and many others.
Contact us if you need a completed and verified list of companies using EasyVista EV Reach, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The EasyVista EV Reach customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Associated Press | Media | 4500 | $1.0B | United States | EasyVista | EasyVista EV Reach | IT Service Management,Incident Management | 2015 | n/a | In 2015, Associated Press implemented EasyVista EV Reach as part of a broader EasyVista deployment to streamline IT support and end user self service. EasyVista EV Reach was deployed to address IT Service Management,Incident Management use cases across AP's global IT organization. The deployment centered on EasyVista Service Manager and EV Self Help, components the vendor documents as central to AP's service management strategy. EasyVista EV Reach provided remote support capabilities consistent with the EasyVista product family and was operationally integrated with EV Service Manager and EV Self Help to support incident triage and resolution workflows. Configuration work focused on service catalog definition, incident routing rules, and service level visibility within the service management layer. Operational coverage targeted AP's global IT service desk and end user support, extending incident management and knowledge consumption across newsroom and corporate functions. Business functions impacted included IT operations, help desk, and end user support workflows, with the combined EasyVista components enabling centralized ticket handling and expanded self service. Governance emphasized centralized service management policies and a reduction in external development dependency as reported by the vendor. Per vendor communications, the EasyVista deployment increased service availability by approximately 64 percent and reduced reliance on external development, outcomes documented alongside EV Service Manager and EV Self Help materials. | |
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Coras Iompair Eireann (CIE) | Transportation | 12000 | $1.6B | Ireland | EasyVista | EasyVista EV Reach | IT Service Management,Incident Management | 2019 | n/a | In 2019, Coras Iompair Eireann implemented EasyVista EV Reach to centralize remote endpoint management and incident handling across its corporate IT estate. The deployment targeted roughly 3,500 machines and supported IT operations spanning Ireland and US based assets, aligning the initiative with IT Service Management,Incident Management requirements. The implementation focused on remote endpoint management capabilities and accelerating OS rollouts, using EasyVista EV Reach to provision remote control, inventory reconciliation, imaging orchestration and automated task execution consistent with IT Service Management,Incident Management workflows. Configuration emphasized centralized incident capture and routing, remote remediation actions, and standardized OS rollout procedures to reduce ad hoc tooling and manual interventions. The case listing references a Goverlan Reach deployment for remote management, and EasyVista EV Reach usage is inferred from that Goverlan implementation integrated into the EasyVista portfolio. Operational coverage included cross site support for on premise and remotely located endpoints, with the solution instrumented to feed incident context into centralized ticketing and to maintain device state for IT operations teams. Governance changes centered on consolidating endpoint management processes under a single remote management channel and embedding incident escalation paths into EV Reach configuration. The rollout structured standard operating procedures for OS imaging and remote remediation, and the stated outcomes were centralized remote management and faster OS rollouts for the approximately 3,500 managed machines. | |
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Groupe Lea Nature SA | Consumer Packaged Goods | 844 | $543M | France | EasyVista | EasyVista EV Reach | IT Service Management,Incident Management | 2024 | n/a | In 2024 Groupe Lea Nature SA implemented EasyVista EV Reach as part of a broader EasyVista platform deployment that included EV Service Manager and EV Observe. Groupe Lea Nature SA implemented EasyVista EV Reach for remote support within IT Service Management,Incident Management to consolidate service delivery for IT and line-of-business functions in France. The implementation configured EasyVista EV Reach to provide remote-support sessions and endpoint assistance workflows, integrated with EV Service Manager incident and service request processes, and complemented by EV Observe monitoring for event-driven diagnostics. EasyVista EV Reach was deployed to enable standardized remote troubleshooting capabilities and to reduce tooling fragmentation across support teams. Operational coverage included IT, facilities and HR processes, with the rollout framed as a unified IT/ESM initiative across the organization in France. Integrations explicitly aligned EV Reach with EV Service Manager for ticket lifecycle orchestration and with EV Observe for monitored incident escalation and contextual diagnostics. Governance focused on process standardization and improved cross-team collaboration, embedding remote support into centralized service management workflows and automating routine handoffs between IT and business units. The vendor case study notes that EasyVista EV Reach contributed to a unified, automated approach to service delivery across IT, facilities and HR without naming an implementation partner. |
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