List of eClinicalWorks healow Plus TeleVisits Customers
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Since 2010, our global team of researchers has been studying eClinicalWorks healow Plus TeleVisits customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eClinicalWorks healow Plus TeleVisits for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eClinicalWorks healow Plus TeleVisits for Electronic Health Record include: MedPeds, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million, Alevea Mental Health, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using eClinicalWorks healow Plus TeleVisits, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alevea Mental Health | Healthcare | 10 | $1M | United States | eClinicalWorks | eClinicalWorks healow Plus TeleVisits | Electronic Health Record | 2025 | n/a |
In 2025, Alevea Mental Health implemented eClinicalWorks healow Plus TeleVisits within its Electronic Health Record environment to centralize online scheduling, patient engagement, and telehealth delivery. The deployment bundles eClinicalWorks EHR with healow Open Access and healow TeleVisits, positioning the Electronic Health Record as the single system of record for appointment scheduling, visit capture, and remote clinical encounters at the practice.
The implementation configured healow Open Access to surface provider schedules through the practice website, the patient portal, and the healow app, enabling self-service booking and requests that now account for over 80% of monthly appointments. healow TeleVisits was configured as a HIPAA compliant telehealth capability to support routine follow ups and check in visits, with the practice reporting more than 830 TeleVisits per month and patients joining visits via secure text or email links.
Operationally the solution impacted front office scheduling workflows and clinical delivery for behavioral health, adult psychiatry, counseling, primary care, and adjunct services offered by the practice. Integration points documented in the rollout include the eClinicalWorks EHR record linking to healow Open Access booking flows on the practice website and patient portal, and the healow TeleVisits workflow that ties virtual encounters back to the EHR encounter record and scheduling module.
Governance and process changes included shifting staff time away from manual scheduling toward higher priority tasks, and embedding TeleVisits into routine care pathways for follow up and check ins. Outcomes cited by the practice include improved practice efficiency, enhanced patient engagement, lower costs, reduced no shows, and mitigation of staff burnout, with ongoing monthly growth in online bookings and telehealth adoption.
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MedPeds | Healthcare | 10 | $1M | United States | eClinicalWorks | eClinicalWorks healow Plus TeleVisits | Electronic Health Record | 2024 | n/a |
In 2024, MedPeds deployed eClinicalWorks healow Plus TeleVisits as part of its Electronic Health Record tooling to extend telehealth access and improve clinical documentation. The deployment paired the eClinicalWorks healow Plus TeleVisits telehealth client with Sunoh.ai AI medical scribe to capture encounter conversations and generate draft documentation in real time. This implementation focused on the practice clinical workflows for both telehealth and in person visits across providers and clinical staff.
Functional components implemented include ambient listening transcription, automated generation of a conversation summary, and automatic creation of SOAP notes that clinicians review and edit. Providers at MedPeds access TeleVisits through eClinicalTouch on iPad and through mobile clients, leveraging device support for iOS, Android, Windows, and macOS. The configuration emphasizes structured clinical note creation and point of care documentation efficiency integrated with the Electronic Health Record.
Integrations are explicitly between Sunoh.ai, healow TeleVisits, and the eClinicalWorks EHR, enabling the AI scribe to present a draft note and SOAP summary at the close of an encounter and then persist clinician reviewed documentation into the EHR. Operational coverage includes use during most TeleVisits and select in person appointments as part of routine clinical workflows, with providers reporting regular use of the scribe during patient encounters. Workflow orchestration routes the scribe output to clinicians for verification, preserving clinician control over final chart content.
Governance and rollout emphasized simple onboarding and provider centric review, with MedPeds leadership describing the Sunoh.ai onboarding process as straightforward and integration into everyday workflows as key to adoption. Reported outcomes from the practice include streamlined documentation workflows, time savings on clinical documentation, and improved patient provider experience and documentation quality.
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Buyer Intent: Companies Evaluating eClinicalWorks healow Plus TeleVisits
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