List of eClinicalWorks Image AI Assistant Customers
Westborough, 1581, MA,
United States
Since 2010, our global team of researchers has been studying eClinicalWorks Image AI Assistant customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased eClinicalWorks Image AI Assistant for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using eClinicalWorks Image AI Assistant for Intelligent Document Processing include: Rheumatology Associates of Oklahoma, a United States based Healthcare organisation with 44 employees and revenues of $20.0 million, Neurology Center Of New England, a United States based Healthcare organisation with 25 employees and revenues of $6.0 million, Sugarloaf Medical Internal Medicine Primary Care, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using eClinicalWorks Image AI Assistant, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The eClinicalWorks Image AI Assistant customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Neurology Center Of New England | Healthcare | 25 | $6M | United States | eClinicalWorks | eClinicalWorks Image AI Assistant | Intelligent Document Processing | 2024 | n/a |
In 2024, Neurology Center of New England deployed eClinicalWorks Image AI Assistant. The eClinicalWorks Image AI Assistant was implemented as an Intelligent Document Processing solution to analyze and match over 160 daily faxed documents to patient records, supporting administration and finance operations at the practice in Foxborough, Massachusetts.
The deployment leveraged document ingestion, OCR and AI-based record matching capabilities embedded within the eClinicalWorks EHR, and was integrated with healow Payment Services to streamline billing and payment reconciliation workflows. Operational configuration focused on automating intake routing and record linkage for administration and finance teams, and the organization reported cutting fax-processing time dramatically while witnessing over 156 percent increase in patient payments per the press release.
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Rheumatology Associates of Oklahoma | Healthcare | 44 | $20M | United States | eClinicalWorks | eClinicalWorks Image AI Assistant | Intelligent Document Processing | 2024 | n/a |
In 2024, Rheumatology Associates of Oklahoma implemented eClinicalWorks Image AI Assistant under the Intelligent Document Processing category to automate inbound fax handling and document recognition. The deployment targets the ambulatory rheumatology practice’s front-office and medical records workflows, instrumenting AI-driven document recognition and automated routing of incoming faxes to appropriate patient records within the eClinicalWorks environment.
The implementation configures eClinicalWorks Image AI Assistant to perform document classification, match scanned images and faxes to patient charts, and reduce duplicate attachments during document ingestion. Configuration emphasized image-to-patient matching logic and integration with the EHR document hub, leveraging the Image AI for fax inbox capabilities announced as part of eClinicalWorks V12 to automate routine document routing tasks.
Operationally the solution is embedded in the fax inbox and patient document workflows used by administrative staff, replacing manual patient lookups and hub navigation with an AI-assisted match-and-attach flow. The scope of the rollout centers on office staff who manage referrals and external documentation, aligning the Intelligent Document Processing capability with existing clinical documentation storage and charting processes.
Governance changes focused on workflow restructuring to shift staff time from manual attachment and verification tasks to higher priority administrative work, guided by practice manager oversight of AI accuracy. The practice reports a substantial accuracy rate for document recognition, which informed modest operational acceptance testing and ongoing monitoring to ensure correct patient-document associations.
Outcomes reported by Rheumatology Associates of Oklahoma include reducing administrative burden, improved staff productivity and satisfaction, and specific time savings of 1 to 3 minutes per fax as a direct result of the eClinicalWorks Image AI Assistant implementation. The integration of eClinicalWorks Image AI Assistant into the practice’s EHR inbox demonstrated how Intelligent Document Processing can streamline document intake and routing in a specialist ambulatory setting.
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Sugarloaf Medical Internal Medicine Primary Care | Healthcare | 10 | $1M | United States | eClinicalWorks | eClinicalWorks Image AI Assistant | Intelligent Document Processing | 2024 | n/a |
In 2024, Sugarloaf Medical implemented eClinicalWorks Image AI Assistant to automate document recognition and routing as part of its Intelligent Document Processing efforts at the Suwanee, Georgia primary-care practice. The deployment focused on intake automation for administration and clinical documentation, routing 30 to 60 incoming faxes daily to the correct patient records and reducing manual indexing work across a small, 10 person practice.
The implementation uses eClinicalWorks Image AI Assistant integrated with the eClinicalWorks EHR to perform image recognition, document classification, and automated record linking, embedding Intelligent Document Processing capabilities into existing intake workflows. Configuration emphasized mapping fax document types to patient chart locations and routing logic to align administrative staff work queues with clinical documentation needs, improving clinical operations and reducing administrative burden as described in the vendor release.
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