List of ECR Catapult Loyalty Customers
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United States
Since 2010, our global team of researchers has been studying ECR Catapult Loyalty customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ECR Catapult Loyalty for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ECR Catapult Loyalty for Customer Loyalty include: BriarPatch Food Co-op, a United States based Consumer Packaged Goods organisation with 200 employees and revenues of $30.0 million, Marczyk Fine Foods, a United States based Retail organisation with 90 employees and revenues of $10.0 million, La Bonne'S Markets, a United States based Retail organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using ECR Catapult Loyalty, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ECR Catapult Loyalty customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BriarPatch Food Co-op | Consumer Packaged Goods | 200 | $30M | United States | ECR Software Corporation | ECR Catapult Loyalty | Customer Loyalty | 2022 | n/a |
In 2022, BriarPatch Food Co-op implemented ECR Catapult Loyalty as its Customer Loyalty platform to support community-driven membership and CRM programs. ECR Catapult Loyalty is referenced in vendor materials and the co-op was recognized as a CATAPULT Community Champion at ECRS' Ignite event, signaling active use of CATAPULT loyalty features for community retail engagement.
The implementation centers on core Customer Loyalty capabilities, including customer profile and membership management, points and rewards configuration, targeted promotions and campaign workflows, and transaction-linked loyalty accrual. Configuration emphasis in vendor materials highlights CRM and loyalty program workflows that enable member enrollment, tiering and community event promotion within the retail membership lifecycle.
Operational coverage referenced in public sources ties the ECR Catapult Loyalty deployment to BriarPatch Food Co-op retail and member services functions, with the platform positioned to coordinate store-level loyalty activity and community engagement programs. Descriptions from ECRS materials imply the solution operates alongside point of sale driven retail processes and marketing communications, aligning loyalty events with in-store and community campaigns.
Governance and rollout signals from the CATAPULT Community Champion recognition indicate a focus on community program governance and practitioner engagement, with local membership teams and marketing stakeholders driving configuration and program rules. The narrative in vendor materials frames ECR Catapult Loyalty as the co-op’s Customer Loyalty system for membership centric retail operations rather than as a narrow promotional tool.
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La Bonne'S Markets | Retail | 10 | $2M | United States | ECR Software Corporation | ECR Catapult Loyalty | Customer Loyalty | 2015 | n/a |
In 2015, La Bonne'S Markets implemented ECR Catapult Loyalty to centralize point of sale, inventory management, and loyalty operations across its Connecticut store footprint. ECR Catapult Loyalty was deployed as the Customer Loyalty solution to consolidate CRM and loyalty enrollment alongside enterprise retail functions. The implementation configured CATAPULT loyalty modules alongside Catapult POS and inventory capabilities, standardizing loyalty rules, customer profile handling, and membership enrollment workflows within the ECR Catapult Loyalty application. Configuration emphasized module-level setups that brought loyalty account management and checkout recognition into a single operational flow. Operational scope was limited to La Bonne'S Markets Connecticut stores and impacted store operations, customer service, merchandising, and customer onboarding processes by unifying transactional and loyalty data. Integrations remained inside the Catapult platform, consolidating POS, inventory, and loyalty data into a single application instance to reduce manual reconciliation. ECRS lists La Bonne'S Markets as a customer since 2015 and cites outcomes including faster rollouts, reduced manual data entry, and a seamless loyalty rollout using CATAPULT's loyalty modules. The deployment aligned La Bonne'S Markets ECR Catapult Loyalty Customer Loyalty capability with retail operations and CRM, improving operational efficiency and customer onboarding workflows.
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Marczyk Fine Foods | Retail | 90 | $10M | United States | ECR Software Corporation | ECR Catapult Loyalty | Customer Loyalty | 2002 | n/a |
In 2002, Marczyk Fine Foods implemented ECR Catapult Loyalty to operate its Friends & Family loyalty program in Denver, Colorado. ECRS documents that Marczyk has used CATAPULT since their first store opening in 2002, deploying ECR Catapult Loyalty features to centralize CRM and marketing workflows for the specialty grocer.
Implementation leverages ECR Catapult Loyalty modules including LoyaltyBot and built-in marketing automation to run automated email campaigns, customer segmentation, and promotion orchestration across the retailer's CRM and marketing functions. Operational scope is focused on store-level promotions and repeat purchase programs, with the Friends & Family program driving promoted item demand in the Denver location. Governance moved campaign execution toward automated scheduling and LoyaltyBot-triggered messaging, streamlining campaign workflows and reducing manual campaign steps. ECRS reports outcomes such as rapid sell-outs for promoted items and faster, automated loyalty campaign execution, indicating the Customer Loyalty deployment supports Marczyk Fine Foods CRM and marketing objectives.
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