List of Eicore HealthBuzz Customers
Gurgaon, 122016 ,
India
Since 2010, our global team of researchers has been studying Eicore HealthBuzz customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Eicore HealthBuzz for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Eicore HealthBuzz for Insurance ERP include: Generali Central Insurance Company, a India based Insurance organisation with 3600 employees and revenues of $580.0 million, Magma General Insurance, a India based Insurance organisation with 2000 employees and revenues of $460.0 million, Liberty General Insurance, a India based Insurance organisation with 1200 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Eicore HealthBuzz, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Eicore HealthBuzz customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Generali Central Insurance Company | Insurance | 3600 | $580M | India | Eicore Technologies | Eicore HealthBuzz | Insurance ERP | 2020 | n/a |
In 2020, Generali Central Insurance Company implemented Eicore HealthBuzz, deploying the Insurance ERP to accelerate health product configuration and centralized policy administration. The deployment used Eicore Technologies' Eicore HealthBuzz Insurance ERP to provide a single platform for product modeling and policy lifecycle orchestration across commercial health offerings.
The implementation emphasized configurable product definition and rapid product rollout, leveraging capabilities typical of an Insurance ERP such as policy administration, product configuration, rate table management, and rule-based eligibility workflows. Eicore HealthBuzz was configured to support group health product templates and automated issuance workflows, enabling underwriting and product teams to model and publish new plan variants without code changes.
Operational coverage targeted core business functions including product management, underwriting, policy operations, and distribution enablement, with the platform serving as the central product catalog and policy processing engine. Integrations focused on operational touchpoints commonly paired with Insurance ERP deployments, including distribution channels and data feeds for enrollment and billing, to streamline end-to-end processing and agent interactions.
Governance and rollout followed a rapid configuration and publish approach, with product managers and policy operations driving rule configuration and testing before go live. As documented by the vendor, Eicore HealthBuzz supported a record 24 hour configuration window to make a new coronavirus-related group health product launch ready during a nationwide lockdown, demonstrating the implementation prioritization of agile product configuration and accelerated time to market.
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Liberty General Insurance | Insurance | 1200 | $300M | India | Eicore Technologies | Eicore HealthBuzz | Insurance ERP | 2016 | n/a |
In 2016 Liberty General Insurance implemented Eicore HealthBuzz as its Insurance ERP component for Health, Personal Accident and Travel product lines. Eicore HealthBuzz was deployed as the core application to support underwriting, policy administration and claims workflows for those product families within the insurers application estate.
The Eicore HealthBuzz implementation included modular capabilities for health, PA and travel policy lifecycle management and an in house claims processing module branded Liberty Health 360. Liberty Health 360 was delivered as an end to end claim processing capability operating across HealthBuzz core and peripheral applications, and the program team also administered Genisys Configurator for motor and non motor product configuration which addresses product definition through transaction processing and accounting.
Deployment and integration work included moving the Health core and portal and the GC core application onto AWS infrastructure to host application and portal tiers. The program delivered third party integrations for Health and Travel products and implemented bidirectional integrations with the CRM system for claim intimation, nil endorsements and lead generation, enabling data flow from CRM to core and from core to CRM. The delivery also supported portal and OEM integrations with core systems and coordinated integration services across teams.
Governance was centralized under an AVP and Chief Application Project Manager role responsible for requirement gathering, vendor and resource management, budgeting, stakeholder coordination, application delivery, testing cycles, production movements and L2 and L3 support. The project explicitly documented successful delivery of Liberty Health 360, completion of third party product integrations and migration of core and portal components to AWS as part of the operational rollout and ongoing support model.
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Magma General Insurance | Insurance | 2000 | $460M | India | Eicore Technologies | Eicore HealthBuzz | Insurance ERP | 2024 | n/a |
In 2024, Magma General Insurance implemented Eicore HealthBuzz as part of a focused Insurance ERP deployment for health policy administration. The initial rollout prioritized Group Health products, while Health Retail product implementation remains in progress and is targeted for completion by the end of financial year 2026 to 2027.
The Eicore HealthBuzz implementation by Eicore Technologies centered on core Health Policy Administration capabilities, including product configuration, policy lifecycle orchestration, and policy issuance workflows for group business. Health Retail product configuration is under active development within the Eicore HealthBuzz Insurance ERP framework to extend policy modeling and configurator controls to retail segments.
Platform integrations and operational coverage were a key component of the program, with an API Gateway implemented to centralize service orchestration, security, traffic management and partner onboarding. The company also began building Commercial lines on a newly acquired platform named Insillion, an effort that the organization reports has helped derisk the health business from Genisys Configurator PAS. IT service operations were modernized through a Service Desk and Asset Management tool, Manage Engine, to centralize incident management and asset lifecycle tracking, and a Customer Communications Management capability is being deployed to manage email, SMS, WhatsApp and printed communications.
Governance and adoption actions included monthly user training on technology absorption and formalization of IT service and asset governance using Manage Engine, with stated goals of improved incident resolution efficiency and enhanced asset visibility. The Eicore HealthBuzz Insurance ERP deployment therefore consolidates policy administration and product configuration for health lines, aligns integration controls via the API Gateway, and links ITSM and communications tooling to standardize operational workflows and compliance across the organization.
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