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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of eKonsilio Conversational Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
ABVV Groupe Automotive 100 $10M France eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2022 n/a In 2022 ABVV Groupe deployed the eKonsilio Conversational Platform on its public website. The eKonsilio Conversational Platform is a Chatbots and Conversational AI application used to automate customer interactions, surface self-service FAQ responses, and capture inbound leads supporting automotive customer service and marketing functions. Implementation focused on website delivery, with configuration of conversational workflows, intent classification, scripted response libraries, and human-agent escalation rules, reflecting common Chatbots and Conversational AI capabilities. Operational ownership was established between the web operations team and customer service for managing conversation content, escalation policies, and dialog tuning, and the platform was instrumented at the site front end with no named backend integrations specified.
Autos Velasco Automotive 30 $3M Spain eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2022 n/a In 2022, Autos Velasco deployed the eKonsilio Conversational Platform to its public website. The eKonsilio Conversational Platform, operating in the Chatbots and Conversational AI category, was implemented to provide web based conversational interfaces that support customer service and online lead capture. The deployment uses a cloud delivered model with a lightweight JavaScript embed on the corporate site, configuring conversational flows, automated FAQ responses, and form based lead capture. Implementation work focused on building scripted dialogue modules, intent classification for common queries, and simple escalation paths to human contact channels. Operational scope is site level, serving Autos Velasco's Spanish online visitors and aligning digital engagement with sales and customer service functions. Governance and content updates are managed by internal owners in marketing and customer service who maintain conversation trees and response content to enable rapid iteration without backend systems engineering.
Bonjour Caravaning Retail 27 $3M France eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2022 n/a In 2022, Bonjour Caravaning implemented eKonsilio Conversational Platform on their website. The eKonsilio Conversational Platform is deployed as a Chatbots and Conversational AI solution to automate front line customer interactions, handling FAQs, lead capture, and pre sales guidance for the retail site. The deployment uses an embedded web chat interface backed by the eKonsilio Conversational Platform, configured with intent classification and rule driven conversation flows to support product discovery and booking inquiries. Operational ownership sits with customer service and sales staff who author conversational scripts in the platform console, manage escalation to human agents, and roll out updates across site pages. Governance emphasizes administrator access controls, iterative content updates, and phased refinement of dialog paths to align the Chatbots and Conversational AI implementation with ongoing customer engagement workflows.
Automotive 49 $5M France eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2022 n/a
Automotive 126 $14M France eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2022 n/a
Automotive 25 $5M France eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2022 n/a
Automotive 11 $2M Italy eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2022 n/a
Automotive 20 $2M Italy eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2022 n/a
Automotive 170 $20M Italy eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2020 n/a
Automotive 42 $7M France eKonsilio eKonsilio Conversational Platform Chatbots and Conversational AI 2022 n/a
Showing 1 to 10 of 17 entries

Buyer Intent: Companies Evaluating eKonsilio Conversational Platform

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