Montpellier, 34070,
France
Dbf Montpellier Technographics
Dbf Montpellier Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dbf Montpellier and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 126 Dbf Montpellier employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dbf Montpellier has purchased the following applications: eKonsilio Conversational Platform for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, MotorK CRM for Automotive Dealership CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dbf Montpellier is running and its propensity to invest more and deepen its relationship with eKonsilio , Google , MotorK or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dbf Montpellier revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dbf Montpellier intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dbf Montpellier Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eKonsilio | Legacy | eKonsilio Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Dbf Montpellier deployed eKonsilio Conversational Platform on its public website to introduce a web-embedded customer interaction layer for its automotive retail operations. The deployment is customer facing and aligns the eKonsilio Conversational Platform with the Chatbots and Conversational AI category to manage inbound web inquiries and routine customer engagement.
The implementation configured core conversational capabilities common to the category, including natural language understanding for intent classification, scripted conversational flows, conversational forms for lead capture and appointment booking, and FAQ automation. eKonsilio Conversational Platform was implemented as an on-site website widget, with intent routing and escalation patterns designed to hand off complex interactions to human agents when required.
Operational coverage focuses on front-line sales and aftersales touchpoints on the company website, servicing prospective buyers and existing customers through automated dialogs. Governance was structured around conversational content management and periodic model retraining to keep NLU intents aligned with automotive domain queries, with internal teams responsible for updates and ongoing tuning.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MotorK | Legacy | MotorK CRM | Automotive Dealership CRM | CRM | n/a | 2020 | 2020 |
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|
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Customer Experience | CRM |
|
2019 | 2019 |
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|
|
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Customer Experience | CRM |
|
2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Dbf Montpellier
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dbf Montpellier Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||