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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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List of Faktor-ICS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
GVV Versicherung Insurance 330 $302M Germany Faktor Zehn Faktor-ICS Insurance Claims Management 2025 n/a
In 2025 GVV Versicherung initiated a cloud-first modernization by deploying Faktor-ICS as part of a full Faktor Zehn Suite rollout, aligning the Insurance Claims Management function with a SaaS operating model. The decision centers on standardizing core composite insurance processes across municipal and private business lines while operating the software entirely in the cloud under Faktor Zehn with cloud operations support from cc cloud (codecentric AG). Faktor-ICS is implemented as the claims management component within the Faktor Zehn Suite alongside modules for product management, inventory management, quote and application management, and partner management. Configuration work prioritized automated workflows and straight-through processing capabilities typical for Insurance Claims Management, with the Faktor-ICS implementation scoped to handle end-to-end claims intake, adjudication orchestration, and event logging within a unified policy and product data model. The initial integration phase launched on June 1, 2025 focusing on connecting the SaaS platform into GVV Versicherung’s existing IT landscape and enabling the first product release for household contents insurance. Operational coverage was defined for property and casualty and municipal insurance business, with planned extension to other property lines, liability, accident, motor vehicle, and municipal lines as subsequent project phases. Governance and operations are structured around Faktor Zehn’s managed SaaS offering, including continuous system monitoring and optimization, vendor-led cloud operations, and adherence to regulatory requirements. The project narrative emphasizes establishing a scalable, standardized platform for faster application and processing procedures, more flexible product development, and increased straight-through processing, with Faktor-ICS as the central Insurance Claims Management application in the new architecture.
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FAQ - APPS RUN THE WORLD Faktor-ICS Coverage

Faktor-ICS is a Insurance Claims Management solution from Faktor Zehn.

Companies worldwide use Faktor-ICS, from small firms to large enterprises across 21+ industries.

Organizations such as GVV Versicherung are recorded users of Faktor-ICS for Insurance Claims Management.

Companies using Faktor-ICS are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using Faktor-ICS are most concentrated in Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Faktor-ICS across Americas, EMEA, and APAC.

Companies using Faktor-ICS range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Faktor-ICS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Faktor-ICS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management.