List of Feedback Platform Customers
Utrecht, 3521 AL,
Netherlands
Since 2010, our global team of researchers has been studying Feedback Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Feedback Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Feedback Platform for Customer Experience include: Kees Smit Netherlands, a Netherlands based Retail organisation with 430 employees and revenues of $95.0 million, Adwise Netherlands, a Netherlands based Media organisation with 140 employees and revenues of $16.0 million, Obelink, a Netherlands based Retail organisation with 150 employees and revenues of $15.0 million, Elektramat, a Netherlands based Distribution organisation with 100 employees and revenues of $10.0 million, SCL Rotterdam, a Netherlands based Automotive organisation with 75 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Feedback Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Feedback Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AccuDienst | Retail | 10 | $1M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2013 | n/a |
In 2013, AccuDienst implemented Feedback Platform to capture onsite customer feedback on its website, deploying the Feedback Platform as a Customer Experience solution. The deployment focused on embedding survey widgets and feedback capture forms into the web storefront to collect feedback during and after customer interactions. As a small retail operator with about 10 employees, the implementation emphasized lightweight collection and centralized reporting suitable for a compact team.
The Feedback Platform configuration used standard Customer Experience capabilities including onsite survey widgets, response capture workflows, and reporting dashboards to support customer insight processes. Deployment architecture was website centric, with feedback collection and dashboarding hosted through the application and surfaced to internal staff via web access. Operational ownership was assigned to the customer facing retail team, with governance implemented through simple routing of responses to staff and periodic dashboard reviews to inform service and merchandising decisions.
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Adwise Netherlands | Media | 140 | $16M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2014 | n/a |
In 2014, Adwise Netherlands implemented Feedback Platform on its website. Feedback Platform is used as a Customer Experience application to capture visitor feedback directly on site, enabling configurable surveys, feedback widgets, and reporting dashboards to surface web-level customer insight.
The deployment architecture centers on embedding the Feedback Platform widget into site pages, instrumenting page-level feedback capture and event-triggered surveys while forwarding response data into the platform for analysis. Operational scope focuses on digital marketing and customer experience teams who manage survey templates, response routing, dashboard access, and governance processes for survey configuration and privacy controls. Adwise Netherlands uses Feedback Platform as a Customer Experience tool to centralize website feedback collection and support customer experience and marketing business functions.
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Beheermaatschappij J.W. Ames | Construction and Real Estate | 45 | $4M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2019 | n/a |
In 2019, Beheermaatschappij J.W. Ames implemented Feedback Platform as a Customer Experience application on its corporate website. The deployment centers on on-site feedback capture to surface tenant and client sentiment for the company’s construction and real estate operations, aligning the Feedback Platform with customer service and marketing functions.
The implementation uses common Customer Experience capabilities, including embedded on-page feedback widgets, configurable survey flows, and analytics dashboards. Feedback Platform is configured to collect qualitative comments and structured ratings, with administrative controls for survey targeting and scheduling to manage when and where feedback prompts appear on the site.
Architecturally the solution is operated as a vendor-hosted SaaS instance accessed via the company website, with client-side instrumentation sending signals to the Feedback Platform cloud and dashboards accessed by Ames staff. Operational coverage is focused on the public website, with customer-facing teams and property management staff as primary users for review and response handling.
Governance for the implementation emphasizes workflow assignment and triage, routing incoming feedback to customer service and property management for follow up, and establishing role-based access to the Feedback Platform dashboards. The deployment is scoped to website-based feedback collection and internal review processes, positioning the Feedback Platform within Ames’ customer experience and service management practices.
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Retail | 12 | $1M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2019 | n/a |
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Retail | 50 | $10M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2018 | n/a |
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Distribution | 100 | $10M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2016 | n/a |
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Healthcare | 3 | $1M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2019 | n/a |
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Manufacturing | 10 | $1M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2017 | n/a |
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Retail | 10 | $1M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2013 | n/a |
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Communications | 15 | $1M | Netherlands | Feedback Company | Feedback Platform | Customer Experience | 2015 | n/a |
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Buyer Intent: Companies Evaluating Feedback Platform
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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