List of GENIEE Chat Customers
Tokyo, 163-6006,
Japan
Since 2010, our global team of researchers has been studying GENIEE Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GENIEE Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GENIEE Chat for Chatbots and Conversational AI include: Mynavi Works, a Japan based Professional Services organisation with 508 employees and revenues of $100.0 million, Taniguchi Koumuten, a Japan based Construction and Real Estate organisation with 105 employees and revenues of $15.0 million, TTM BANGKOK, a Thailand based Professional Services organisation with 50 employees and revenues of $5.0 million, Yutaka Fine Pack, a Japan based Manufacturing organisation with 30 employees and revenues of $3.0 million, World Sports Community, a Japan based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using GENIEE Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GENIEE Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Mynavi Works | Professional Services | 508 | $100M | Japan | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2019 | n/a | In 2019, Mynavi Works implemented GENIEE Chat on its Mynavi-job20s.jp website. GENIEE Chat, categorized as Chatbots and Conversational AI, was deployed to provide candidate engagement and front-line customer interaction capabilities for the company’s recruitment site. The deployment was delivered as an on-site conversational interface embedded in the career site, with configuration focused on scripted conversational flows, FAQ automation, candidate qualification prompts, and lead capture dialogs. GENIEE Chat was configured to handle common candidate inquiries and to escalate or hand off sessions to human agents when conversations required human intervention, reflecting standard chatbot intent and fallback handling patterns. Operational coverage centers on the Mynavi Works candidate-facing web channel and the company’s customer engagement function related to job seekers and recruitment services. Administration and content management are organized around conversational script updates, intent tuning, and knowledge base maintenance to keep bot responses aligned with recruiting content on the site. Governance for the GENIEE Chat implementation emphasizes ongoing conversation quality management and iterative script refinement, with monitoring of conversation logs and tuning of intents as the primary maintenance activities. The narrative positions Mynavi Works GENIEE Chat Chatbots and Conversational AI Business Function as a web-first conversational layer supporting candidate interactions on the Mynavi Works recruitment property. | |
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Taniguchi Koumuten | Construction and Real Estate | 105 | $15M | Japan | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2020 | n/a | ||
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TTM BANGKOK | Professional Services | 50 | $5M | Thailand | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2018 | n/a | In 2018, TTM BANGKOK implemented GENIEE Chat, deploying GENIEE Chat as a Chatbots and Conversational AI solution on its public website. The deployment is a web embedded conversational UI positioned to handle inbound customer inquiries, perform lead capture, and support customer service and sales intake for the professional services firm. Administration and content configuration are managed internally by marketing and operations staff, aligned to a single site deployment consistent with a 50 person organization. Configuration emphasized conversational flows, FAQ automation, intent recognition, canned responses, and escalation paths to human agents or contact forms, reflecting typical Chatbots and Conversational AI capabilities. GENIEE Chat was set up with a knowledge base driven response model and session level analytics for usage monitoring, with rollout activities covering content authoring, intent training, and iterative tuning. Governance established role based access to the chat console and a content approval workflow to control published responses. | |
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Leisure and Hospitality | 10 | $1M | Japan | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2016 | n/a |
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Manufacturing | 30 | $3M | Japan | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating GENIEE Chat
- Nova Technology Development Hong Kong, a Hong Kong based Communications organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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