List of GEP Field Services Customers
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Since 2010, our global team of researchers has been studying GEP Field Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GEP Field Services for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GEP Field Services for Field Service Management include: North Caspian Operating Company Kazakhstan, a Kazakhstan based Oil, Gas and Chemicals organisation with 5000 employees and revenues of $11.00 billion, Bekaert, a Belgium based Manufacturing organisation with 19456 employees and revenues of $4.56 billion, Hibiscus Petroleum, a Malaysia based Oil, Gas and Chemicals organisation with 560 employees and revenues of $630.0 million and many others.
Contact us if you need a completed and verified list of companies using GEP Field Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bekaert | Manufacturing | 19456 | $4.6B | Belgium | GEP | GEP Field Services | Field Service Management | 2021 | n/a |
In 2021, Bekaert implemented GEP Field Services as part of a broader adoption of GEP SMART and GEP NEXXE to transform its global source-to-pay and supply chain operations. The deployment aligns GEP Field Services with the companys Field Service Management strategy to support plant maintenance, field operations, and supply chain connected workflows that target improved inventory control, supplier collaboration, and P2P efficiency across its sites.
GEP NEXXE Field Services is expected to have been adopted as the Field Services module within the NEXXE deployment to operationalize field and maintenance workflows. Configuration likely emphasized work order management, technician scheduling and dispatch, mobile technician enablement, and asset and inventory visibility to synchronize on-site activity with supply chain inventory records and procurement triggers.
The rollout was positioned as a global program including EMEA, with production rollout estimated in 2022, and was executed alongside GEP SMART and GEP NEXXE to align source-to-pay processes with field operations. Governance focused on cross-functional alignment between operations, maintenance, and procurement to ensure the Field Service Management processes feed inventory and P2P controls embedded in the NEXXE and SMART deployments.
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Hibiscus Petroleum | Oil, Gas and Chemicals | 560 | $630M | Malaysia | GEP | GEP Field Services | Field Service Management | 2025 | n/a |
In 2025, Hibiscus Petroleum expanded its use of GEP SOFTWARE to implement GEP Field Services, applying Field Service Management capabilities to digitize and unify source-to-contract for upstream procurement. The rollout was driven through Hibiscus EP Brunei B.V., targeting offshore assets in Brunei with a public timeline that the new system was expected to go live by late September 2025.
The deployment centers on GEP NEXXE included within GEP SOFTWARE and the branded GEP Field Services functionality, with the implementation covering source-to-contract procurement modules and field services workflows. Analysts infer these Field Service Management capabilities will be used to support supplier and field-based workflows typical of the category, such as work order orchestration, field task management, and supplier lifecycle coordination, aligning procurement and offshore operations processes.
Operational scope emphasizes upstream procurement, supplier management, and contract management for Hibiscus EP Brunei B.V., alongside field operations at offshore sites in Brunei. Governance and rollout details reported in the PR focus on a consolidated source-to-contract program and a late September 2025 go-live expectation, positioning GEP Field Services to serve as the operational layer linking procurement teams and field personnel.
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North Caspian Operating Company Kazakhstan | Oil, Gas and Chemicals | 5000 | $11.0B | Kazakhstan | GEP | GEP Field Services | Field Service Management | 2025 | n/a |
In 2025, North Caspian Operating Company NCOC selected GEP SOFTWARE and committed to deploying GEP Field Services for its Kashagan operations in Kazakhstan to digitize source to pay procurement and improve visibility and supplier management. The initiative uses GEP Field Services as a Field Service Management platform to capture field confirmations and support supplier invoice reconciliation across onshore and offshore sites.
The implementation concentrates on configuring field confirmation workflows tied into source to pay S2P processes, deploying supplier management and invoice reconciliation capabilities, and automating purchase order to invoice matching and approval routing. Expected functional modules include mobile field data capture for work order confirmations, reconciliation workflows for field-sourced invoices, and supplier master data management to support procurement lifecycle operations.
Rollout began in 2025 with staged pilots across Kashagan field sites and an expected live phase in 2026, covering procurement, finance, and field operations teams that manage onshore and offshore activities. The deployment architecture is described as integrating GEP Field Services with enterprise ERP and finance systems for reconciliation and recordkeeping, and synchronizing site-level confirmations into centralized S2P processing to reduce manual reconciliation effort.
Governance changes accompany the rollout, emphasizing centralized procurement workflow controls, supplier onboarding and master data governance, and aligned approval routing between field confirmations and invoice processing. The program was selected to improve visibility, supplier management and S2P efficiency for NCOC Kashagan operations, these objectives were explicit in the procurement decision and in rollout planning.
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