List of Insightly Service Customers
San Francisco, 94107, CA,
United States
Since 2010, our global team of researchers has been studying Insightly Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Insightly Service for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Insightly Service for Customer Support include: Better Earth Inc., a United States based Non Profit organisation with 150 employees and revenues of $15.0 million, Knightscope, a United States based Manufacturing organisation with 95 employees and revenues of $6.0 million, Sport Court Of Las Vegas, a United States based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Insightly Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Insightly Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Better Earth Inc. | Non Profit | 150 | $15M | United States | Insightly | Insightly Service | Customer Support | 2021 | n/a |
In 2021, Better Earth Inc. implemented Insightly Service alongside Insightly CRM and AppConnect to automate project pipelines, inspections and integrations across its California operations. The deployment targeted Customer Support workflows while aligning CRM data with field operations to streamline installation projects.
The implementation emphasized Insightly CRM configuration, AppConnect integration flows and workflow automation to orchestrate handoffs between sales, operations and service. Functional capabilities configured included project pipeline automation, inspection scheduling and status tracking, and automated task assignment across teams. Insightly Service was used to centralize customer touchpoints and support case visibility for field and office personnel.
Integrations were executed between Insightly Service, Insightly CRM and AppConnect to synchronize project records, inspection outcomes and status updates across systems. Operational scope covered California installations, with processes reworked to shorten inspection to install timelines and improve coordination between sales, operations and service. The program supported a reported 360% growth in installations and faster inspection to install timelines according to the source.
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Knightscope | Manufacturing | 95 | $6M | United States | Insightly | Insightly Service | Customer Support | 2022 | n/a |
In 2022, Knightscope migrated from Salesforce to Insightly CRM and Marketing and implemented Insightly Service to centralize customer data and support client delivery across its Mountain View operations. The implementation is positioned to unify CRM, marketing automation, project management, and support workflows within a single Insightly platform to reduce fragmentation and improve reporting capability.
Insightly Service was configured to provide support and ticketing capability alongside Insightly CRM and Marketing, this use of Insightly Service is inferred from the company case study due to their adoption of Insightly project and workflow features. Functional modules included contact and account management, marketing automation, project and task management, workflow automation for case routing, and consolidated reporting and dashboards.
The deployment integrated Insightly CRM, Marketing, and project modules to centralize customer records and automate handoffs between sales, delivery, and support teams. Operational coverage focused on client facing teams in Mountain View with workflows designed to manage projects and support tickets through the same platform, improving data consistency and cross functional visibility.
Governance and process changes emphasized standardized ticket and project workflows, centralized data ownership, and role based access to reports and dashboards. Reported outcomes from the case study included increased productivity and enhanced reporting capability, aligned to client experience and service delivery improvements.
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Sport Court Of Las Vegas | Construction and Real Estate | 10 | $1M | United States | Insightly | Insightly Service | Customer Support | 2022 | n/a |
In 2022, Sport Court Of Las Vegas implemented Insightly Service as part of a broader adoption of Insightly CRM, Marketing and AppConnect to unify sales, project management, and marketing across its Las Vegas operations. The implementation targeted a small construction and real estate firm of roughly 10 employees, consolidating customer records and project and opportunity data into a single automation platform.
Insightly Service was provisioned to provide Customer Support ticketing and case tracking within the unified platform, while Insightly CRM managed contact records and pipeline workflows and Marketing enabled campaign automation tied to sales stages. AppConnect served as the integration fabric to synchronize project tasks, opportunity status, and marketing triggers with customer records, enabling workflow orchestration and standard ticket lifecycle handling.
Operational coverage centered on Las Vegas operations, connecting sales, field project management, and marketing into shared records and automated processes to improve cross-functional visibility and coordination. Governance emphasized a centralized data model and workflow-driven routing for support cases and project milestones to align responsibilities across the small team.
Company materials attribute a 242 percent revenue increase to the consolidated Insightly stack including Insightly Service, indicating a measurable business outcome from embedding Customer Support tooling into a unified CRM and marketing automation environment. The deployment illustrates a category-aligned implementation of Customer Support within a CRM-centric platform for a single-site construction and real estate business.
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