List of Insuresoft Diamond Claims Customers
Tuscaloosa, 35406, AL,
United States
Since 2010, our global team of researchers has been studying Insuresoft Diamond Claims customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Insuresoft Diamond Claims for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Insuresoft Diamond Claims for Insurance Claims Management include: Mendota Insurance, a United States based Insurance organisation with 200 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Insuresoft Diamond Claims, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Insuresoft Diamond Claims customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Mendota Insurance | Insurance | 200 | $200M | United States | Insuresoft | Insuresoft Diamond Claims | Insurance Claims Management | 2015 | n/a |
In 2015, Mendota Insurance implemented Insuresoft Diamond Claims as its core Insurance Claims Management platform. The deployment coincided with a rebuild of the claims organization from roughly 100 to 200 staff, reorganizing teams into a discipline based structure covering casualty, liability, litigation, personal injury protection, special investigations unit, and subrogation across multiple states.
Configuration work focused on claims workflow orchestration, coverage analysis and reserve handling, and automation of first notice of loss intake and contact SLAs. Insuresoft Diamond Claims was configured to support a Bodily Injury Early Settlement Program and to instrument phone contact and 24 hour contact workflows, reflecting a claims operations emphasis on cycle time and contact performance.
The implementation included direct integration of AI assisted FNOL using Liberate, document workflow integration with Box.com, and connectivity to vehicle lifecycle services through CCC and Copart integrations into the Diamond platform. Operational coverage explicitly incorporated multistate regulatory requirements including Nevada, Texas, and Colorado, and the platform supported SIU and litigation case workflows alongside core indemnity and subrogation processing.
Governance and process changes were formalized around the discipline based organizational model, reserve philosophy, staffing and productivity modeling, and centralized oversight for the Bodily Injury Early Settlement Program. Mendota Insurance used Insuresoft Diamond Claims to codify workflows and automation, and reported reductions in bodily injury cycle time and severity as well as elevated phone contact and 24 hour contact performance to industry leading levels.
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