List of Ionic Identity Vault Customers
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Since 2010, our global team of researchers has been studying Ionic Identity Vault customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ionic Identity Vault for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ionic Identity Vault for Identity and Access Management (IAM) include: Aaa, a United States based Automotive organisation with 20000 employees and revenues of $8.00 billion, Bobcat Company (Doosan Corporation Company), a United States based Manufacturing organisation with 3500 employees and revenues of $1.00 billion, Topicus Netherlands, a Netherlands based Professional Services organisation with 1000 employees and revenues of $110.0 million and many others.
Contact us if you need a completed and verified list of companies using Ionic Identity Vault, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ionic Identity Vault customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aaa | Automotive | 20000 | $8.0B | United States | Ionic | Ionic Identity Vault | Identity and Access Management (IAM) | 2018 | n/a |
In 2018, Aaa implemented Ionic Identity Vault within its single cross-region mobile application used across 20 regional clubs. The Ionic Identity Vault, classified as Identity and Access Management (IAM), was deployed to provide biometric authentication and enterprise plugins that secure authentication flows and improve session management for the mobile channel.
The implementation focused on embedding Ionic Identity Vault capabilities for biometric auth, session token handling, and enterprise plugin-based protections, configuring the SDK components inside the mobile codebase to support cross-platform secure storage and credential workflows. Functional configuration emphasized authentication handoff, secure session persistence, and in-app biometric prompts consistent with Identity and Access Management (IAM) objectives.
Deployment was centralized in one cross-region mobile app distributed across Aaa’s 20 regional clubs, with frequent live updates rolled out across regions to maintain a consistent security posture and accelerate delivery cadence. Rollout practices coordinated regional releases and in-app update distribution to keep security plugins and authentication logic synchronized across sites.
Reported outcomes included improved authentication and session management and a documented increase in app ratings from 2.1 to 4.3, alongside faster delivery enabled by frequent live updates across regions. No implementation partner was specified.
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Bobcat Company (Doosan Corporation Company) | Manufacturing | 3500 | $1.0B | United States | Ionic | Ionic Identity Vault | Identity and Access Management (IAM) | 2021 | n/a |
In 2021, Bobcat Company (Doosan Corporation Company) implemented Ionic Identity Vault to secure authentication in its Machine IQ equipment monitoring mobile app, aligning the project with Identity and Access Management (IAM) controls for device and token protection. The work centered on embedding strong client side authentication and secure token handling into a customer facing IoT application.
The implementation used Ionic Identity Vault together with Auth Connect to enable native biometric unlock and secure token storage on mobile devices. Capabilities implemented included device based credential storage and token based authentication for IoT and equipment security workflows, and the Machine IQ app was developed with the Ionic framework in a six month build cycle.
Integrations focused on mobile authentication flows and token provisioning for connected equipment, securing session and service tokens used by Machine IQ telemetry. Operational coverage included equipment monitoring, real time maintenance, location, and security features delivered to customers, with business functions impacted spanning field maintenance operations, equipment security, and customer facing mobile services.
The Machine IQ app launched in October 2021 using the combined Ionic Identity Vault and Auth Connect stack to deliver native biometric unlocking and encrypted token persistence. Rollout emphasized client device security and secure credential handling across deployed machines and operator mobile devices.
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Topicus Netherlands | Professional Services | 1000 | $110M | Netherlands | Ionic | Ionic Identity Vault | Identity and Access Management (IAM) | 2022 | n/a |
In 2022, Topicus Netherlands implemented Ionic Identity Vault to add biometric authentication to its Spreekuur.nl doctor and patient chat app, securing sensitive patient medical data. The deployment is framed as an Identity and Access Management (IAM) initiative and supported reported usage of roughly 7,000 chats and 4,000 patient consults per month, demonstrating operational scale across web and mobile channels.
The implementation of Ionic Identity Vault focused on device-based biometric authentication and secure credential storage, enabling a single codebase for web and mobile clients. Ionic Identity Vault was configured to protect authentication tokens and to provide platform-consistent unlocking flows, aligning with standard Identity and Access Management (IAM) capabilities for session protection and credential encryption.
Integrations included Auth Connect to link the Spreekuur.nl authentication flow with government identity providers, preserving verified identity assertions within the app experience. The release and distribution model leveraged Appflow and live updates to improve deployment cadence and deliver updates to the unified codebase without separate app store cycles.
Operational rollout emphasized a consolidated authentication surface across patient and clinician workflows, reducing platform divergence by using a single codebase and centralized identity tooling. Governance and operational controls focused on authentication lifecycle management and live update orchestration through Appflow, improving the cadence of security and feature updates while maintaining biometric access for patient medical data.
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