List of Kibo eCommerce Order Management Customers
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Since 2010, our global team of researchers has been studying Kibo eCommerce Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Kibo eCommerce Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Kibo eCommerce Order Management for Order Management include: Robert Bosch, a Germany based Manufacturing organisation with 429000 employees and revenues of $105.01 billion, ODP Corporation, a United States based Retail organisation with 19000 employees and revenues of $6.99 billion, JL Audio, a United States based Professional Services organisation with 320 employees and revenues of $75.0 million, Honey Birdette, a Australia based Retail organisation with 300 employees and revenues of $73.0 million, Bolle Safety, a United States based Retail organisation with 60 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Kibo eCommerce Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Kibo eCommerce Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bigjigs Toys United Kingdom | Manufacturing | 52 | $19M | United Kingdom | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2014 | n/a |
In 2014, Bigjigs Toys United Kingdom implemented Kibo eCommerce Order Management to manage online order processing on its public website. The deployment of Kibo eCommerce Order Management provided Order Management capabilities for a small manufacturing retailer operating through a single ecommerce storefront.
The implementation centralized online order capture from the website, applied inventory allocation and reservation logic, orchestrated fulfillment workflows and managed order lifecycle events including status updates and returns processing, reflecting standard Order Management functionality. The solution was deployed in a cloud hosted configuration connecting the storefront to Kibo eCommerce Order Management for order capture and fulfillment orchestration, and it established operational governance around order routing, fulfillment sequencing and customer order status workflows.
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Bolle Safety | Retail | 60 | $30M | United States | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2018 | n/a |
In 2018, Bolle Safety implemented Kibo eCommerce Order Management as the Order Management layer for its retail storefront bolle.com. The Kibo eCommerce Order Management deployment centralizes order capture and lifecycle orchestration, including order validation, inventory allocation, fulfillment routing and returns workflows. As a 60 employee, United States based retail company with approximately $30,000,000 in revenue, Bolle Safety uses Kibo eCommerce Order Management to manage online order processing and customer service order workflows.
Deployment is focused on the bolle.com website where Kibo eCommerce Order Management coordinates order state, payment reconciliation and fulfillment handoffs to operations. Configuration emphasizes standard Order Management modules and workflow orchestration, with operational governance led by e-commerce and fulfillment teams to control order routing, exception handling and returns processes. The implementation provides consolidated order-level visibility on the storefront and standardizes order processing between sales, customer service and fulfillment functions.
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Engo USA | Automotive | 10 | $1M | United States | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2019 | n/a |
In 2019, Engo USA implemented Kibo eCommerce Order Management as the order management backbone for its store.engousa.com website. The deployment is centered on a single-site, storefront-integrated implementation that captures web orders and directs them into a centralized order lifecycle process for an automotive parts and accessories retailer with a small operations team.
Kibo eCommerce Order Management is configured to handle core Order Management functions, including web order capture, order lifecycle management, fulfillment orchestration, inventory availability visibility, and returns processing workflows. Configuration emphasis is on direct-to-consumer ecommerce order flows and centralized order processing, using packaged order routing and fulfillment rule capabilities typical of the Order Management category.
Operational coverage spans ecommerce operations and customer service workflows, with the application ingesting orders from the public storefront and presenting order status, fulfillment tasks, and returns handling to internal users. Governance was implemented around order routing and fulfillment rules to standardize processing, and configuration aligns with small business operational scale rather than multi-site enterprise architecture.
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Honey Birdette | Retail | 300 | $73M | Australia | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2024 | Perfaware |
In 2024, Honey Birdette deployed Kibo eCommerce Order Management to upgrade its Order Management capabilities across online and store channels. The implementation leverages Kibo Commerce's cloud-native, microservices-based architecture to provide agility and flexibility as business requirements evolve, and the project was executed with Perfaware and Kibo Professional Services.
The Kibo eCommerce Order Management implementation included real-time inventory visibility across all locations, intelligent order routing, and omnichannel fulfillment orchestration. Configured fulfillment modes included Ship to Home from Distribution Centers, Ship to Home from Stores, and Buy Online Pickup in Store, while store picking workflows were enhanced with images on pick sheets, BOPIS transfer to store for stock-outs, and New Order Ready for Pickup and Pickup Reminder email notifications.
Operational coverage focused on ecommerce operations, store operations, inventory and fulfillment teams, and customer purchase experience workflows, aligning inventory visibility with fulfillment execution across distribution centers and retail stores. The engagement delivered a production rollout within a 12 week timeframe, with Perfaware and Kibo Professional Services implementing the configured fulfillment flows and order lifecycle processes.
Governance and process changes emphasized business user empowerment to make configuration and routing adjustments with reduced reliance on IT, alongside workflow restructuring for intelligent routing and store transfer handling. Company leadership reported accelerated time to value and reduced costs, and stated that Kibo eCommerce Order Management is delivering more value than the prior provider.
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Ignitiv | Professional Services | 100 | $10M | United States | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2023 | n/a |
In 2023, Ignitiv implemented Kibo eCommerce Order Management for client eCommerce programs, deploying Kibo eCommerce Order Management to centralize order orchestration and lifecycle processing. The deployment leverages Kibo Commerce's API-first, microservices-based composable architecture to underpin Order Management workflows and to enable modular integration across storefront and fulfillment layers.
The implementation focused on core Order Management capabilities, including inventory visibility, intelligent order routing, fulfillment orchestration and subscription commerce support. Ignitiv configured the platform to support BOPIS and subscription use cases, and to extend search, inventory management and fulfillment functionalities that Kibo announced as product updates in 2022.
Operational coverage was aimed at retail and B2B client engagements, with Ignitiv integrating Kibo eCommerce Order Management into client storefronts and fulfillment processes to support headless and composable commerce strategies. The configuration emphasized API connectivity and modular services to enable composability for B2C, B2B and D2C commerce models without prescribing specific third party system names.
Governance centered on orchestrating order routing rules and inventory visibility across sales, fulfillment and customer experience teams, with rollout activity tied to discrete client projects such as Bi-Mart and Fortis Life Sciences. Since the Bi-Mart implementation with Ignitiv, Bi-Mart reported an increase in website traffic and memberships following the rollout of the eCommerce platform and BOPIS program.
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Professional Services | 320 | $75M | United States | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2016 | n/a |
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Distribution | 33 | $5M | United States | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2016 | n/a |
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Manufacturing | 10 | $1M | United States | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2016 | n/a |
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Retail | 19000 | $7.0B | United States | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2025 | n/a |
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Distribution | 50 | $5M | United States | Kibo Commerce | Kibo eCommerce Order Management | Order Management | 2014 | n/a |
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Buyer Intent: Companies Evaluating Kibo eCommerce Order Management
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