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List of Kingdee Galaxy Cloud Omni-Channel Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Jissbon China Consumer Packaged Goods 406 $56M China Kingdee Kingdee Galaxy Cloud Omni-Channel Marketing Automation 2022 Core Loyalty Canada
In 2022, Jissbon China implemented Kingdee Galaxy Cloud Omni-Channel under the Marketing Automation category as part of a broader Kingdee AI·Galaxy upgrade to unify finance, supply chain and full channel sales management. The deployment of Kingdee Galaxy Cloud Omni-Channel was positioned to support cross functional processes across production and distribution in China, aligning commercial, procurement and finance workflows on a single cloud platform. The implementation focused on omnichannel marketing automation capabilities integrated with fee and promotion management and expense control, leveraging Kingdee Galaxy Cloud Omni-Channel for campaign orchestration, channel level promotion configuration and order orchestration tied to financial events. Configuration emphasized shared master data for products and pricing, automated fee control logic and promotion settlement rules to connect marketing execution with accounts and procurement processes. Integrations included a fee control and expense automation solution implemented by Cloudpense, which was integrated with Kingdee to enforce expense rules and feed promotion cost data back into finance ledgers. Core Loyalty Canada is listed as a system integrator or partner in the program, indicating external support for loyalty and customer engagement workflows alongside Kingdee’s platform. Operational coverage explicitly spanned production and distribution sites in China and impacted procurement, inventory management, sales operations and finance. Governance and process work centered on centralizing fee and promotion management and tightening expense controls through the Kingdee AI·Galaxy environment, with role based controls and cross functional workflow handoffs between commercial, supply chain and finance teams. Reported outcomes included higher procurement efficiency and lower inventory levels as a result of the unified platform and integrated fee and promotion processes.
Xiamen Shuangdanma Industry Development Co. Life Sciences 101 $10M China Kingdee Kingdee Galaxy Cloud Omni-Channel Marketing Automation 2024 n/a
In 2024, Xiamen Shuangdanma Industry Development Co. implemented Kingdee Galaxy Cloud Omni-Channel to establish a group-level digital platform supporting finance, retail and CRM operations. The deployment uses Kingdee Cloud Galaxy 金蝶云·星空 as the platform backbone and incorporates Marketing Automation capabilities to unify online and offline customer touchpoints across China. The implementation includes finance modules for group profit accounting and consolidated reporting across 26 organizational entities, and retail and omnichannel capabilities to support more than 700 stores. Kingdee Galaxy Cloud Omni-Channel is applied to member lifecycle and traceability workflows, with inferred use of marketing automation features for customer segmentation, campaign orchestration and lifecycle management based on the vendor's full channel description. Operational coverage is scoped at the group level, encompassing finance departments, retail store operations and CRM teams, with platform controls to produce 26-organization consolidated financial reports. The platform architecture is organized to centralize reporting and member data across online marketplaces and offline store networks, enabling traceability of members and transactions across channels. Governance and process redesign emphasize consolidated accounting and standardized omnichannel customer management, with the implementation focused on finance, retail and CRM/omnichannel operations. Rollout details indicate a group-centric provisioning approach rather than isolated site deployments, aligning finance consolidation and retail membership workflows under Kingdee Galaxy Cloud Omni-Channel.
Zuming China Consumer Packaged Goods 1386 $238M China Kingdee Kingdee Galaxy Cloud Omni-Channel Marketing Automation 2017 n/a
In 2017, Zuming China implemented Kingdee Galaxy Cloud Omni-Channel to unify online and offline orders, membership and inventory and to enable production sales collaboration. The deployment was positioned within Marketing Automation and targeted retail operations, marketing and inventory control to support omnichannel retail and member marketing workflows. The Kingdee Galaxy Cloud Omni-Channel implementation combined omnichannel marketing automation, membership management, order orchestration, inventory visibility and production sales collaboration capabilities. Configurations emphasized centralized member lifecycle management, automated campaign triggers tied to order and inventory events, inventory visibility for fresh products and coordinated production scheduling to align supply with retail demand. Operational integration unified data flows between online sales channels, brick and mortar points of sale, membership databases, warehouse inventory and production planning systems to create a single view of orders and stock. The rollout covered Zuming China business functions including retail operations, marketing, inventory control, sales and production teams, supporting cross functional process orchestration. Governance changes focused on centralized marketing workflows and formalized production sales collaboration to drive inventory driven campaign execution. Early results reported zero inventory for fresh products and approximately 10% sales growth with a large net profit uplift, as described in Kingdee's case study.
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FAQ - APPS RUN THE WORLD Kingdee Galaxy Cloud Omni-Channel Coverage

Kingdee Galaxy Cloud Omni-Channel is a Marketing Automation solution from Kingdee.

Companies worldwide use Kingdee Galaxy Cloud Omni-Channel, from small firms to large enterprises across 21+ industries.

Organizations such as Zuming China, Jissbon China and Xiamen Shuangdanma Industry Development Co. are recorded users of Kingdee Galaxy Cloud Omni-Channel for Marketing Automation.

Companies using Kingdee Galaxy Cloud Omni-Channel are most concentrated in Consumer Packaged Goods and Life Sciences, with adoption spanning over 21 industries.

Companies using Kingdee Galaxy Cloud Omni-Channel are most concentrated in China, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Kingdee Galaxy Cloud Omni-Channel across Americas, EMEA, and APAC.

Companies using Kingdee Galaxy Cloud Omni-Channel range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of Kingdee Galaxy Cloud Omni-Channel include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Kingdee Galaxy Cloud Omni-Channel customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Marketing Automation.