AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Knowhere moinAI Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
DEGIRO Netherlands Banking and Financial Services 300 $140M Netherlands Knowhere Knowhere moinAI Chatbots and Conversational AI 2025 n/a In 2025, DEGIRO Netherlands deployed Knowhere moinAI on their website as a customer-facing conversational layer. The Knowhere moinAI implementation is classified as Chatbots and Conversational AI and was provisioned to handle web-based client inquiries for the Dutch retail brokerage site. The deployment emphasizes core conversational capabilities common to the Chatbots and Conversational AI category, including natural language understanding for intent classification, dialogue orchestration to guide multi-turn interactions, knowledge retrieval for frequently asked questions, and session state management for continuity across web sessions. Configuration work focused on tailoring intent taxonomies to retail brokerage use cases and defining escalation paths for queries requiring human intervention. Operationally the solution is embedded in the public website front-end to provide real-time chat interactions, and it is positioned to interface with DEGIRO Netherlands customer contact workflows for agent handoff where necessary. Monitoring and telemetry were configured to capture conversation logs and usage patterns, enabling iterative tuning of intents and response content. Governance for the Knowhere moinAI rollout centers on centralized content management and a staged deployment model, with the digital channels and customer service teams responsible for ongoing intent training and response governance. Change control processes were established for updates to conversational scripts and compliance checks, supporting controlled iteration after initial go-live.
DOTLUX Manufacturing 100 $13M Germany Knowhere Knowhere moinAI Chatbots and Conversational AI 2025 n/a In 2025 DOTLUX deployed Knowhere moinAI on their website and configured Knowhere moinAI as the customer-facing conversational layer. The deployment is positioned within the Chatbots and Conversational AI category and uses a web chat widget paired with a conversational engine to provide intent recognition, contextual dialog management, and session logging. Configuration work emphasized conversation design, knowledge ingestion from product and support content, escalation rules for human handoff, and analytics instrumentation to capture intent taxonomy and usage patterns. Operational coverage is focused on customer support and sales enablement on the company website, with governance assigned to content owners and support leads to manage dialog scripts, training data, and iterative rollout of conversation flows.
E-Masters Professional Services 20 $2M Germany Knowhere Knowhere moinAI Chatbots and Conversational AI 2024 n/a In 2024, E-Masters deployed Knowhere moinAI on its website as a Chatbots and Conversational AI solution. The deployment targets a web embedded conversational UI to support customer facing interactions for the Germany based professional services firm, which operates with about 20 employees. Configuration emphasizes conversational capabilities typical of the category, including intent recognition, natural language understanding, scripted FAQ flows, and session management to handle visitor queries within the context of site content. Knowhere moinAI serves as the primary conversational layer on the website, connecting prospect and client inquiries to the company’s existing contact processes. Implementation scope centers on customer service and lead capture, with the chatbot configured to surface contextual answers, collect contact details, and escalate complex queries into human follow up workflows. Governance appears lightweight and likely managed by a small internal team, with regular conversation script updates and content tuning aligned to E-Masters service pages. Operational coverage is confined to the website channel and oriented toward ongoing conversational training and content maintenance rather than broad enterprise system integration. This configuration documents a compact, web first use of Knowhere moinAI within the Chatbots and Conversational AI category for a small professional services operation.
Retail 10 $1M Germany Knowhere Knowhere moinAI Chatbots and Conversational AI 2022 n/a
Banking and Financial Services 1271 $562M Germany Knowhere Knowhere moinAI Chatbots and Conversational AI 2022 n/a
Professional Services 20 $2M Germany Knowhere Knowhere moinAI Chatbots and Conversational AI 2021 n/a
Consumer Packaged Goods 550 $165M Germany Knowhere Knowhere moinAI Chatbots and Conversational AI 2022 n/a
Professional Services 3900 $2.1B Germany Knowhere Knowhere moinAI Chatbots and Conversational AI 2021 n/a
Professional Services 20 $2M Germany Knowhere Knowhere moinAI Chatbots and Conversational AI 2021 n/a
Manufacturing 600 $400M Brazil Knowhere Knowhere moinAI Chatbots and Conversational AI 2025 n/a
Showing 1 to 10 of 19 entries

Buyer Intent: Companies Evaluating Knowhere moinAI

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Knowhere moinAI. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Knowhere moinAI for Chatbots and Conversational AI include:

  1. E-Masters, a Germany based Professional Services organization with 20 Employees

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