Hays Holding GmbH
Willy-Brandt-Platz 1-3,
Mannheim, 68161,
Germany
Mannheim, 68161,
Germany
49 621 1788 0
Professional Services
Hays Holding GmbH Technographics
Hays Holding GmbH Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hays Holding GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3900 Hays Holding GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hays Holding GmbH has purchased the following applications: In-House ATS for Applicant Tracking System in 2016, Zendesk Chat for Chatbots and Conversational AI in 2021, Tableau for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hays Holding GmbH is running and its propensity to invest more and deepen its relationship with In-House Applications , Zendesk , Knowhere or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hays Holding GmbH revenues, which have grown to $2.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hays Holding GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hays Holding GmbH Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Hays Holding GmbH deployed an In-House ATS as their Applicant Tracking System on the company career website. The In-House ATS was provisioned to support corporate talent acquisition and recruiting functions at Hays Holding GmbH, a Germany based professional services firm with approximately 3,900 employees and centralized recruiting operations.
The implementation of the In-House ATS concentrated on core Applicant Tracking System capabilities, including job requisition publishing to the careers portal, web application forms, candidate tracking and status management, interview scheduling, and requisition approval workflows. Configuration work emphasized candidate data capture and mapping application flows from the public career site into internal recruiter queues, alongside automated candidate notifications and status updates for applicants.
Operational ownership aligned with HR and talent acquisition teams, with role based access controls for recruiters and hiring managers, defined approval paths for requisitions, and data governance rules for candidate records and retention. The deployment scope explicitly connected the public career portal to the In-House ATS and centralized recruiting workflows within the organization, while configuration and governance focused on recruiting process standardization and career site integration.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Hays Holding GmbH deployed Zendesk Chat on its public website to support candidate and client engagement. The deployment leverages Zendesk Chat within the Chatbots and Conversational AI category, providing an embedded web chat widget and conversational interface for inbound enquiries. Implementation emphasizes real-time chat handling, proactive chat invitations, and transcript capture to maintain conversational context across sessions. Zendesk Chat serves as the primary web conversational entry point, routing interactions into the firm’s service workflows.
Configuration centralized web chat interactions into existing agent workflows and the corporate customer service function, aligning chat sessions with case handling and ticketing practices. Functional capabilities implemented include chat routing, canned responses, transcript logging, and agent handoff to support synchronous and asynchronous follow up. Operational coverage is focused on the corporate website, supporting recruitment and client service touchpoints, with governance established around agent responsibilities, escalation procedures, and conversation ownership. The narrative describes an on-site webchat deployment using Zendesk Chat within the Chatbots and Conversational AI category.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Hays Holding GmbH embedded Tableau on its corporate website. Tableau is used to deliver embedded analytics and visualizations within the company's Analytics and BI footprint, enabling web-accessible dashboards for site visitors and internal stakeholders. The deployment emphasizes client-facing visualization delivery integrated into the web experience rather than standalone back office reporting.
Implementation centers on authoring and publishing workflows for dashboard creation, visualization rendering, and embedding, using Tableau visualization and publishing capabilities. Governance emphasizes content ownership, access controls to separate public and restricted dashboards, and standard Analytics and BI practices such as metadata management and scheduled data refresh processes. Operational scope is web channel focused, supporting communications and reporting functions that publish and maintain the embedded visualizations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hays Holding GmbH
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hays Holding GmbH Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hays Holding GmbH IT executives and key decision makers. This section highlights Hays Holding GmbH's latest recorded technology evaluations, including Temenos T24 for Core Banking on 2025-01-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hays Holding GmbH digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hays Holding GmbH Technographics
Hays Holding GmbH is a Professional Services organization based in Germany,
with around 3900 employees and annual revenues of $2.10 billion.
Hays Holding GmbH operates a diverse technology stack with applications such as
In-House ATS, Zendesk Chat and Tableau,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Analytics and BI.
Hays Holding GmbH has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Zendesk and Tableau Software.
Hays Holding GmbH recently adopted applications including
FreshDesk Customer Support in 2024, Zendesk Chat in 2021 and Knowhere moinAI in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hays Holding GmbH’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hays Holding GmbH’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hays Holding GmbH technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.